SevenesyReviews of sevenesy.com

I had ordered the wrong ring size and they said they will help me sort it out however they have still not replied to my email. I had written another review on trust pilot after I noticed they only reply once you leave them a bad review. The product is beautiful however their customer service is very poor. I had asked them to change the ring size for a smaller one or refund me the money after I had sent the ring back to them, they have still not gotten back to me and it’s almost been a month

Llevo más de 1 mes esperando un anillo que no llega no puedo leer la página d embio que es postnl por qué solo está en otro idioma lamentable todo , mui mui mui lamentable k malo

Mijn zoon van 17 kocht een ketting voor zijn vriendin voor kerst. "opeens" was de ketting niet meer leverbaar nadat hij al lang onderweg had moeten zijn. Hij kreeg een mailtje, wil je geld terug of een tegoedbon? Hij koos voor geld terug zodat hij zijn vriendin toch nog iets kon geven voor kerst. Maar je raad het al, nooit geld teruggehad en nergens meer een reactie op. Sevenesy ga je schamen!

I asked for a refund and they haven't answered me for weeks, after asking me to delete my review in exchange for a refund, basically, a scam and very unfair in my opinion

I had asked for an exchange for my gift for my girlfriend from Christmas, they got back to me with the address, I paid tracking delivery to them and emailed asking for updates on my exchange after it had arrived. I have messaged every social media they have and sent multiple emails and haven’t heard anything back, now I just want my money back but still no response

ho acquistato un anello, il 16 gennaio 2025, la spedizione in Europa era prevista in 2-3 giorni e l'anello mi è stato consegnato il 28 gennaio 2025 (quindi già non è stata rispettata i tempi di consegna).Nell'attesa che mi venisse consegnato il pacco, con il ritardo che ha avuto, ho contattato anche il servizio clienti su whatsapp ma non ho MAI ricevuto una risposta. Il 30 gennaio ho effettuato una prima email per il reso e ottenere il rimborso (dato che il tempo limite per il rimborso sono 14 giorni). ho continuato ad inviare email, ma ad oggi non ho ancora ricevuto risposte. il mio numero di ordine è 11431

Total scam, terrible experience, lost money, waiting for my order for the third month, that was delivered to an unknown person. spiteful attitude of customer service to customers who ignores and does not want to make a refund. Save your money and time, do not buy here

This has been the worst shopping experience ever. Zero communication—I’ve sent multiple emails and haven’t received a single response. My order was delayed for over a month, and when it finally arrived, they sent the WRONG bracelet. Absolutely unacceptable. Feels like a complete scam. Save your money and shop somewhere else! Update: they responded to my emails and they told me they going to do a refund but sadly they LIED! I wrote few more emails but got no response. I spend a lot in this website and didn’t get any money back, ring turned orange in a few weeks. Please don’t buy it from here!!!