Thomas F.
Not the same product pictured
The product I received was very different from what was in the picture. It was very decieving. If I was to return it I would have to pay the cost of the product for shopping so it wouldn't be worth it. So sad I wasn't able to get the expected product for my grandfather for Christmas! :(
Response from Seven ColonialSep 14, 2015
We are so sorry that you were unhappy with the "rock" tealight holder. We wish you would have contacted us right away when you received the item on December 11. We stand behind everything we sell and will always take something back (at our expense) if it doesn't live up to your expectations. We have sent you a prepaid return shipment label and will issue a full refund just as soon as we receive the returned item. Follow-up: It appears you chose to keep the item after all. We did not receive a return from you and the prepaid return label we emailed was never printed.


