Seus LightingReviews of seuslighting.com

CAUTION!! I ordered a $6000 chandelier and got 20% off (so $5100) with free shipping. The chandelier arrived and was so cheap looking that I decided to return it. The company said they would take it back but would charge me $899 (yes, $899) for them shipping the product to me. Their return policy does not indicate that they would impose a hefty return fee for them to ship the product if returned - and would not cost $899 to ship an item even with insurance on the package - I own a company and ship thousands of packages a month & have some packages insured up to $5000 and the cost is only about $100.I would also have to pay for shipping back to Seus Lighting (which is what I expected) and a $225 restocking fee. *** ORDER WITH CAUTION WITH THIS COMPANY ***. You can find the same products at other lighting companies - cheaper and honest.

I’m completely unimpressed with this company and the quality of their products. I purchased the Appa Rustic Tree Branch Chandelier for $699 (originally listed at $1,199), and it looks nothing like the photos on their website. In person, it’s much smaller and feels cheap. When it arrived, the branches were covered in a dark, sticky stain that got on everything it touched. It also didn’t come with the proper mounting plate for a standard American ceiling outlet — I had to order one separately. To make matters worse, the lights are very dim and barely illuminate the room. When I reached out about returning it, I was told they wouldn’t accept the return without the original box. The original packaging was filthy — it came straight from China, blackened on the inside, and filled with crumbling styrofoam that made a huge mess in my home — so of course I threw it out immediately. After I threatened to leave a review, they reluctantly offered to take it back if I paid to have it professionally repackaged and shipped. They sent a QR code for UPS but refused to provide a return address or confirm where it was being sent — a huge red flag. They also said I’d be invoiced for the shipping after delivery, with no idea what that cost would be. At that point, I decided not to risk it. I’m now stuck with this low-end fixture and out nearly $700. Buyer beware! This company hides behind flashy ads and a nice-looking website while delivering poor-quality products and shady customer service. Shame on them.

The installation was a bit challenging, but once it was set up, the light looked fantastic. The instructions could definitely be clearer.

The lamp is nice, but the color wasn’t exactly what I thought from the photos. It still works in the room.

Average experience. Not superb not bad.

Customer service with Seus Lighting has been exceptional! The light is great quality for the price. We had some questions about how to put together and customer service responded quickly and very helpful.

The end product after assembly looks beautiful. There were no assembly instructions or diagrams in the packaging, and sending the Wrong bulbs( 220 instead of 110) which cost me more money to pay the electrician to figure out the problem, I am happy with the result. They refunded me the money for the bulbs that I had to purchase but not the extra money I had to pay for the extra connecting and disconnecting. Instead, they said they would send me a free table lamp!! Overall I am happy.

Just received my order and I'm beyond pleased. Great value and the designs are just what I was looking for.