Seus LightingReviews of seuslighting.com

Response from Seus LightingJan 16, 2024

Dear Customer, Thank you for taking the time to share your experience with us on Trustpilot. We are truly sorry to hear about the issues you encountered with the assembly instructions and the incorrect bulbs. We understand how frustrating this must have been, especially with the additional cost incurred for the electrician's services. Please know that your feedback is extremely valuable to us, and we have immediately taken steps to address these concerns. Our team is dedicated to ensuring that our customers have a smooth and enjoyable experience with our products, and we regret that we fell short in this instance. We are glad to hear that you are happy with the product, and as a gesture of our commitment to your satisfaction, we have expedited the shipment of the complimentary table lamp to you. It is currently on its way, and we hope it will be a delightful addition to your space. Once again, we apologize for the inconvenience and thank you for your understanding and support. We are committed to making things right and enhancing your experience with our brand. Warm regards, Seus Lighting Support Team