Settandco Reviews | Read Customer Reviews of settandco.com

Settandco Reviews | Read Customer Reviews of settandco.com

Settandco reviews

Showing 11 reviews with 1 star · Clear filters

Flor S.
Dec 27, 2024
This is the worse company I have ever…
This is the worse company I have ever dealt with, they have worse customer service and a complete scam. I ordered a leather bracelet for my husband and it was to big; I contacted customer service for an exchange or resize it and their reply was “no, they could not send me a smaller size”. I am so disappointed and their prices are so high for their cheap material. DO NOT ORDER FROM THIS COMPANY!!!
Response from SettandcoDec 28, 2024
Hi José, Thank you for sharing your feedback. I’m very sorry to hear about your experience and understand your frustration. I’ve personally reached out to you via email with a solution that I hope will meet your expectations and resolve the issue. We truly value your satisfaction and are committed to making this right. Kind regards, Thijs – SettandCo Customer Service
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Stephanie A.
Dec 20, 2024
No Customer Service Available
There is no way to make a return or contact the company. It say 60 free returns on their website and on the order confirmation email and the website contact links are extremely unhelpful. I paid over $200 for two men's necklaces that look like I could have bought them in a vending machine. I thought I was ordering from a real company.
Response from SettandcoDec 21, 2024
Dear Stephanie, Thank you for bringing your concerns to my attention. I'm sorry to hear about your recent experience, and I understand your frustration. I've looked into your complaint, but unfortunately, I'm having trouble locating your order in our system based on the information provided. However, please rest assured that I take your feedback seriously, and am committed to resolving any issues you may have. Your satisfaction is my top priority, and I'm working diligently to address your concerns. I kindly ask you to respond to the information request on Trustpilot to help me better assist you. Thank you for your understanding, and I hope to have the opportunity to make things right. Kind regards, Kyrene
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Samantha K.
Oct 19, 2024
i’m not sure if this is a scam i don’t have an email confirmation
I do not have a confirmation email and can not find a trace of my order but the money is gone…
Response from SettandcoOct 20, 2024
Hi Samantha, Thank you for your feedback. It’s possible that the original confirmation email ended up in your spam folder. I have resent it and reached out to you directly via email as well. Please check both your inbox and spam folder, and let me know if there’s anything else I can assist with. Kind regards, Thijs SettAndCo Customer Support
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