ServMask, Inc.Reviews of servmask.com

DOESN'T WORK I purchased the plugin, made the restore, and my website crashed because the backup was corrupted. I had to pay €120 a developer to fix the issue, and of course there's no refund policy!

Entreprise très réactive et solution apportée très rapidement. Très bon suivi

Quick response and a solution was found quickly. Thank you Kwan!

Servmasks support has been 2nd to none. If I could give them more stars I could have gone on forever. There is no time limit on how long it takes them to help you and just yesterday 4th July 2023 it took Eddie and his Technician 8hrs to sort my problem out. That is how dedicated a team they are to their customers. I hold them in the greatest esteem for hanging in there with me. You can't get service like that anywhere.

Although this was a new program I bought and used, it had a flaw where you have to edit the file permissions on the plugin, which I didn't understand how to do. Soo I sent a request, and they told me that I had to use Filezilla FTP for it,- so I did, got a new problem, but they have me help all the way,- clear and quick, so I finally solved the problem. Very happy with the help I got, because it was informative enough to help me solve the problem.

It was a good experience, my website is in Wordpress, I installed the Plugins for free, then I bought it because my website was 3.5 mb, I exported the website (staging) to another server, I received help from the support, very easy and it worked well.

Support technique très rapide et efficace, comme toujours.

I had a very specific issue trying to move a Wordpress site from Wordpress.com - a day of headaches which was finally resolved by All-in-One WP Migration to my great relief. Customer service was through email, but actually didn't involve a longer wait than you normally get with chat windows. Thanks so much.