ServifyReviews of servify.tech

Service was great

I waited to long to get my replacement, the customer service is out the country is to hard to understand or speak with them, very frustrating process.

I had my screen cracked at work, so I used my $29 Samsung Care+ claim and sent my phone into them. It took about two weeks, give or take a couple of days, but I got my exact phone back and they even put protective film over the metal body! It looked brand new and was so fun to basically have a brand new phone. PLOT TWIST: They replaced two camera modules that were malfunctioning! I had problems with the 10x camera but thought it was software. Nope. It was hardware issue and they fixed it at no extra cost! I was surprised and extremely pleased with the quality of work they did! My screen was fixed, and my camera issue was fixed as a bonus!!! Other than the length of time I had to borrow an iPhone SE as a replacement (that drove me crazy with the iPhone keyboard) there were no complaints. The service was rendered correctly and above my original request. Well done!

Did a great job to rectify issue in a timely manner

Tech was helpful and fast at resolving the issue.

My replacement phone arrived the next business day, and everything went very smooth

First problem when i did the claim took 8 hrs for the claim to be accepted. Second there is not an option to choose a cell phone color ( my original was a exclusive lime green from Samsung) Third it took almost 2 weeks for the cell phone to arrive, luckily I have 2 old phones that I can use

The process was quick although I will say, the online portion was not user friendly. It was unclear what the hold up was during the initial process. had to call and speak to representative who couldn't help me get past that one page. That delayed things and was very frustrating to me.