ServifyReviews of servify.tech

Easiest smart phone claim I've ever made. Smooth transaction start to finish.

While the replacement for my wife's malfunctioning phone occurred promptly, what happened afterward was totally unsatisfactory. My wife and I were in a retaurant when her phone locked with a message from Servify saying we locked your phone becuase you haven't returned the original malfunctioning phone. Except that four days earlier I received the confirmation email from Servify saying we have your malfunctioning phone. Not only were you wrong in locking the phone, you providing no warning. What if there was an emergency call in progress or other important situation? When I called Servify to straighten this out, after over an hour of being passed around and being on hold, the Claims Representative said "Oh, we found a scratch in the screen, it's going to cost you the replacement cost of $99." Really, a scratch. Frankly, I don't believe it. But we were screwed since you remotely and unjustifiably locked my wife's phone. I paid the money and then we had to do a drill to get it unlocked. We've been Samsung customer for about 10 years and a Samsung Care payer for years. Not anymore. Our next phones will probably not be Samsung.

Excelente servicio muy rápido todo lo recomiendo y tan pronto salga los nuevos ultra los cambiaré.

Easy to use to submit a claim and the store was easy to work with.

KUDOS TO REPRESENTATIVE

Excellent turnaround time and easy to return damaged phone.

User-friendly, very quick, no problems at all.

Used Samsung Care+ to get my Fold Z 6 fixed - other than $29 deductible, no additional payment needed. Got both the inside and the outside screen fixed including the new frame. Great experience!