ServiceTitan Reviews | Read Customer Reviews of servicetitan.com

ServiceTitanReviews of servicetitan.com

4.0396 reviews
Administration & Services
800 N. Brand Blvd, Glendale, California

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ServiceTitan

About ServiceTitan

ServiceTitan is the leading software platform built to provide comprehensive solutions that streamline and enhance the operations of home and commercial service businesses. Our company was founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, entrepreneurs who recognized the need for a technology-driven platform to help service contractors manage their day-to-day operations effectively.Our software platform offers an array of valuable features, including scheduling, dispatching, invoicing, and analytics, which help service contractors manage their operations efficiently. ServiceTitan's cloud-based architecture provides real-time data, enabling businesses to make informed decisions quicker than ever before. Our user-friendly interface and mobile app also make it easy for service techs to access customer information, work orders, and other critical data while on the go.We cater to a range of industries, including HVAC, plumbing, electrical, and other home and commercial services. Our users include small shops with as little as three techs and range all the way up to some of the largest service contractors in North America. Our robust customer support team provides all our users with training and ongoing support to ensure every ServiceTitan user gets the maximum experience. ServiceTitan's commitment to innovation and customer satisfaction has earned us numerous accolades, including being ranked among the fastest-growing private companies in the United States by Inc. magazine. Our company has also received industry recognition, including the 2020 Digital Innovation Award from ACHR News. Our platform is a game-changer for service businesses looking to improve their operations and provide exceptional customer service.

ServiceTitan (servicetitan.com) has 396 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: servicetitan.com
Website: servicetitan.com
Category: Administration & Services
Location: Glendale, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 58% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ServiceTitan reviews

396 approved reviews, newest moderated first

Art Plumbing, AC & E.
Apr 5, 2023
Been with Service Titan for eight years…
Been with Service Titan for eight years they take care of everything they’re responsive. Our account rep is awesome and they get things done.
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Madison
Apr 5, 2023
Adaptable Software
ServiceTitan is a highly adaptable software that works for many companies. It is nearly an all in one software. Your one stop shop for everything and more. I speak very highly of ServiceTitan and appreciate all it does for the company and myself!
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Alex
Apr 5, 2023
ServiceTitan is the most advanced…
ServiceTitan is the most advanced software for the service industry that is easy to use.
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Matthew W.
Apr 5, 2023
Great Product Advances Growth!
ServiceTitan is a powerful technology that promotes growth. We were not even using ServiceTitan to its full potential, and still grew massively year over year. We discovered that our growth accelerated once we went deep, found our issues, and fixed them. The opportunity to contact a team of experts when I have a problem with ServiceTitan is one of the advantages I value the most. Whether you are looking for fresh innovation, financial growth, or a community of service professionals that are willing to help you along the way, ServiceTitan is the right tool for you.
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Kimmie
Apr 5, 2023
This is a great tool for all trades
This is a great tool for all trades. Everything for your business in one place. The additional PROproducts are a great addition to the overall software. The support we get from our CSM, Nick, is top notch! He responds quickly and is happy to jump on a call if we ever need to work through an issue.
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Liz
Apr 5, 2023
Lead with Confidence
Service Titan has given us the opportunity to be transparent. It has put us on the leading edge of technology in the industry. The software has helped us become more effecient and effective leaders.
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Oana S.
Apr 5, 2023
Great software, great customer support
We started our venture with Service Titan at the end of 2019. The process of switching over from our previous software was quite difficult due to many customizations we needed, but Riley, our Implementation Manager really walked us through. A special shout out to Adam Hennager, our Success Manager for helping us with every issue we in countered along the way, for his patience, support and understanding. Overall, the customer support is amazing. The software is covering most of the aspects of the service business and where there are gaps they continue to improve it and add new features.
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Robin C.
Apr 5, 2023
Service Titan is an all in one software…
Service Titan is an all in one software for home service companies. It truly does everything you could need. They are constantly improving and adapting to the market based upon real customer requests and experiences. This software has streamlined our business and allowed us to see a 22% growth in revenue from 2020 - 2021, and 14% each year following.
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