ServbankReviews of servbank.com

My mortgage was recently transferred to servbank while I was in the middle of changing my homeowners insurance. Brianna (Insurance) and John (Escrow) were each so patient in listening and helping me understand what I needed to do to complete the process. Brianna helped me get the status on my insurance payment, as it had occurred in the middle of the change, and how to navigate Servbank once I changed my insurance. John was able to help me understand the effect on my escrow account and ease my concerns as to how it affected my mortgage payments. It was so good to be heard and respected. I am glad my mortgage servicing is now with servbank.

John was absolutely fantastic! He was so patient and kind to me when I had some questions about my escrow account. Highly recommend this mortgage company!

The Representative was wonderful in serving my needs. He was very understanding and extremely professional. It was a pleasure doing business with him. He represented Servbank in a perfect way!

My loan resent was switched to servbank I called and spoke to Tin was very helpful kindness he spoke Spanish 💯 Great customer service Thank you 😊

My customer service rep was so thoughtful and sweet. She took down the info I had for her, and then asked me questions that were relevant to my situation. She then talked to me like a good friend would. She was understanding and kind. Not always something one experiences all the time. I appreciated her and her kindness. Thank you for hiring such wonderful people.

My loan recently was switched to Servbank and I called and spoke with Jenna, she was kind, polite, very pleasant, very knowledgeable and resolved my situation immediately. Excellent customer service. Highly recommend.

The Customer Service Representative was very very professional in helping me Understand my account in details with all my numerous questions / she was very patient and acknowledgeable, she took the necessary time to explain everything until I understood them - Nice customer service

The Customer Service Representative was very very professional in helping me set up on line account. She stayed with me through the process helping with getting setup. She answered my questions about my situation and explained how to access my account. When I asked her about information on the account, she gave me true facts and asked if I had any questions or concerns about my account. She was a pleasure to work with and to talk with her at your business. Please give her a “that a girl” award, she earned it from me. I don’t know who was the CSR, please tell her thank you from a new client.