ServbankReviews of servbank.com

Great customer service reps in the resolution department that are very attentive and empathetic.

I had spoke with Maria from Servbank and I really appreciate that. She explained everything to me about my mortgage. I love the way that they take care of the clients. Thank you very much. Have a blessed day.

Customer service is awesome they listens and help with question.

THE ASSOCIATES ARE FRIENDLY AND QUITE ATTENTIVE. THEY EXPRESS CARE AND CONCERN AND ALWAYS HELPFUL , RESPECTFUL.AND KIND

Kay M was wonderful. During a very stressful time for me she was able to answer all my questions in a way I completely understood. Her knowledge and confidence in discussing my circumstances and situation with my mortgage was so comforting and reassuring that I was doing the right things. Thank you Kay M!! You made my evening so much better ☺️

Had information very quickly. Made it easy to comprehend. Offered options and then did a recap.

Was a pleasure speaking with our representative who helped us through a very difficult and stressful process.

The Ally (ext..0233) I spoke with today on 3/11/2025 cleared up misinformation that was given to me last week. The Ally today was very knowledgeable about the next steps for my approved Mortgage Modification. She was very professional and let me explain my questions in detail. I didn’t feel rushed or my thoughts not heard. She acknowledged condolences for the death of my husband which exhibits human compassion to me. She does a wonderful job. I requested her extension in case my assigned Ally was not Available. I thank Servbank for allowing me the opportunity to do this survey.