SertaReviews of serta.com

Less than one star Serta of mattress was defective from day one causing substantial back pain. I was required by City Furniture in Clearwater Florida to pay $50 for an inspector to come out and confirm its defects. Required another $100 for them to deliver replacement. Spent $150 additional dollars because serta made, and City Furniture sold, a defective product. This cost should have been absorbed by either Serta, the manufacturer, or City furniture, the retailer. Additionally, I should have been given the option to choose another type or style of mattress. Had no choice but to end up with the same style and type of mattress that was defective in the first place.

Na lang uitkijken naar onze Serta Maestro Grande, blijven we nu met een bittere nasmaak zitten. Het bed slaapt heerlijk, maar de afwerking van de geïntegreerde stopcontacten is een enorme misslag. Ze zitten precies achter de rug van de bijbehorende nachtkastjes. Het resultaat? We moeten onze nachtkastjes ca. 7 cm van de wand afschuiven om een stekker te kunnen gebruiken. Er valt nu constant van alles achter het bed. Het strakke design waar we zo voor vielen, is volledig weg. Erg zonde voor een aankoop in deze prijsklasse. Je verwacht dat een high-end merk rekening houdt met praktisch gebruik.

bought their memory foam copper pillow. ABSOLUTELY the WORST pillow. All the pillow is filled with is old ground up foam. they sell it as a premium item but they just fill the left over junk from the mattresses.

Paid $2300 for a mattress that is now worthless after 3 years of normal use and causing extreme back pain. I know it is the mattress because it hurt before I went on vacation, I was fine at the air B&B and now that Im back Im ready to see a chiro. I spent this much because I expected it to last 10 years, what a joke. Just had to shell out another $1600 on a new mattress that I cant afford.

Wij zijn erg blij met onze Serta Brut. Hij is lekker stevig en toch ook zacht en is bovendien niet zo warm als onze vorige boxspring. Ik kan eindelijke weer een nacht doorslapen. Een echte aanrader!

Serta is the best product to make your life longer with biocrystal inside and protect your body from 5G radiation.. Better sleep with SERTA MATTRESS.

I do like the mattress from Serta Hospitality. We slept on one at a major resort and ordered one as soon as we got home. Like other reviewers, my beef is with RXO, their delivery company. They missed two 4 hour promised delivery windows and their offshore customer service department was a complete joke. I'm surprised that Serta continues to use RXO. I understand that RXO is a public company and I'm looking into shorting their stock.

I’m one of the folks wanting “0” stars. Bought the last of a kind mattress so it was sold “as is.” I asked the salesman what would happen in the event the mattress didn’t hold up. He was quick to tell me to go thru the manufacture. Guess what. 1 year later I have an awful, saggy $925 mattress and Serta sends me an email saying items “as is” have NO warranty. Stay clear from this shady company.