TT
They offer sales just to attract buyers
Placed an order and was charged. A week later they emailed me saying they can’t fulfill my order because of demand, yet i see they still selling it on their website at a higher price!
Response from SertaAug 17, 2026
Hi there, thank you for taking the time to review your Serta products and experience. Your feedback is valuable to us. We are sorry to hear about your experience. If you did not receive your order due to it being out of stock, we encourage you to reach out to Serta directly to see if the items are back in stock. That way, they can look into your order, potentially set you up with a new order, and see how to help you out moving forward so that this does not happen in the future. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.




