Serentia ShopReviews of serentia-shop.com

My order was incorrect The company responded extremely quick and ensured that I was satisfied and sent out the correct order. Thank you for making it such a seamless experience. I see that you value your customers.

I bought the creamer, but it did not match my skin, so I emailed the Serentia shop to request a different shade that would match my skin. I got a response back from the company fast, and they will send me the shade that I want. I can't believe they exchanged for me, no question asked, and I don't have to return the wrong shade I ordered. Thank you so much

I was skeptical about the product...was it a scam, was it a real company, did it actually work like the videos show? I read reviews and watched videos and decided to try it even though the sale seemed too good to be true. I wasn't sure what shade I would need so I ordered 2 different shades with the promo. I am so happy I did! Shipping takes a while, but I love the product. I don't break out from it, I have combination skin and don't like "heavy" makeup but want coverage. This is buildable for the coverage you prefer and bendable. I use a brush instead of the sponge they send (the sponge is not great quality). It lasts all day. I contacted customer service because the other shade I ordered was too light and they were fantastic! They replied right away and are sending me the color I need with no issues. I will be sharing this with everyone I know. There is a light "rosey" scent to the product, but it's not offensive and it dissipates quickly. The texture is smooth and almost moisturizing. It doesn't settle into my fine lines as much as most products and is easy to refresh. Highly Recommended!!! have tried A LOT of makeup and I say that I am above average when it comes to makeup usage and knowledge.

Serentia replaced my order without extra cost.

Great customer service.

I took advantage of their BOGO offer. However, I only received one of the makeup choices I made. I contacted customer service and all they needed was my order number and mailing address. They shipped the other part of my order right away. VERY good customer service. Thank you!

Great customer service, Loved the product just dont make the mistake of thinking it's color matching you need to get the correct color

The customer service is top tier. The product is pleasant. I am glad to support this business.