Serentia Shop is listed under Cosmetics & Makeup.
Serentia Shop (serentia-shop.com) has 334 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tia W.
I ordered the wrong shade by accident and serentia had no issue sending me the correct shade. The product is smooth and buildable coverage! I highly recommend! Great product and wonderful customer service!
Tânia F.
I initially ordered the wrong color for the cc (presumably referring to a specific product or service), and after submitting my complaint, the resolution was efficient and quick. I hope I got the color right. 🫣
Robin
The Serentia team was super responsive and helpful with me with the choosing the right color. The responded to questions immediately and the product looks great on.
Deb
Unbelievable service will definitely use their products
Mariana R.
Incredible customer service and returns policy
Donna G.
Great customer service!!!!!!
Therese B.
This company has the best customer service. No scams with subscriptions, everything is clear and no hidden costs. I had an issue with the color I ordered and they were so quick to respond and help me out with the right shade.
Harsha P.
Customer service is second to none - I’d personally like to thank Kim in customer support for all her help. I ordered a certain shade in the exilir/cream and when it arrived it was the wrong shade. I contacted customer services and without hesitation Kim kindly put the correct order which I received in a matter of a couple of weeks just in time for Christmas. It’s the first time that I’ve used a product like this and I can truly say how pleased I am. It goes on smoothly and absorbs into the skin and feels so light as if your not wearing any make-up and without leaving a cakey texture. Would highly recommend for those looking for a make-up, ‘No Make-up’ look. Will definitely be ordering again. Thank you Serentia Team. Merry Christmas to you all and wishing you all the success that you truly deserve.
