Serentia ShopReviews of serentia-shop.com

Absolutely do not waste your money if you have anything but dry skin. I bought the product, it took forever to arrive. Once I used it, I realised it was oily, didn't give any coverage and slipped off my face within an hour I tried to return it (I had used it once) and was told it was outside the return window.

I placed the order the first week in December, the package has been in one spot since the order. I reached numerous times and they sent another shipment. Were now at the end of February and I still have yet to receive it. I just want a refund and my account closed. They refuse to do it...This is a scam!! They take your money and run......

Beware, they will charge you each month if you don't stop them. Had to cancel m credit card.

Do not waste your money. When you try and get a refund for product they give you this great service but never return you money. They are scammers not only in refunding but with their product does not work at all for an elderly person how the claim. Give them a double 00

El artículo no es el que se anuncia, el material debía ser cashemere y piel sintética, pero es sólo oliester,la calidad es ínfima, el etiquetado no es legal en la UE, nos dicen que es un error, que el fabricante a mandado otro producto, que lo enviemos a CHINA para proceder a la devolución. Son estafadores

The colour card to pick your shade is not accurate, I asked for and received Ivory and Buff and even the Buff was a bit light. The application tool included falls apart when using and does not work well at all - binned it. The product itself is thick and hard to smooth out, I didn't mind the coverage, but it clogged my skin and when I looked at the ingredient list I did not like some of them at all. Aluminium - hard no. It also left a white film on one of my jackets at the collar. I sent an email to support and had no response. Total waste of money.

I ordered this foundation after seeing great videos. As there was an offer I bought 4, 2 for me and a brush and 2 as an xmas present. Took a little while but said out for delivery and I was in all day. Never received but said delivered so spoke to their team who requested proof of delicery which showed parcel being left by main door of the flats. Explained this and that it wasnt there now and 50 flats in the block but anybody could have taken walking past but no " it has been delivered" ...yodel is the courier. Now they want me to go to a post office to get a cert to tell them its not been delivered... I have not got time to be running around because someone hasn't done their job properly I have already told you it wasnt delivered so why do I need a certificate and why also the post office when it has nothing to do with royal mail. Makes no sense. Won't be ordering again and I suggest you all avoid.

It doesn't cover like it shows in the videos it hardly covers at all I don't see much difference i dont have blemishes or anything out of the ordinary that needs much coverage but i still like a full coverage I was looking forward to the new set you sent me but it's no different than the first just not satisfied sorry i tried but no change not satisfied 🫤