Serentia ShopReviews of serentia-shop.com

The customer service is top notch. My neighbor took up my package for safety and I thought it was delivered. I reached out to the company and let me tell u, Kim responded and let me felt heard and valued. I was really happy with the response I got. I got the product from my neighbor and I love it. It blends with my skin tone so well.

Serentia customer service is fantastic . Ordered the wrong shade and they replaced with correct one hassle free and I can keep the wrong one to share with family . Regarding product itself loved the wee dapping brush and how creamy the foundation is left my face feeling smooth . Can’t wait for correct shade to arrive 5*

I ordered the wrong shade and they immediately sorted it and set up an order with the correct shade. Great customer service. Also the BB cream smells like roses!

I love the product! Goes on so beautifully and I know it's got so much going for it with the 'elixr' that was the selling point for me! It's too easy to hate everything in this crazy world! I'm 67 and if I can even out my skin imperfections, I'm your woman! I asked for the buff beige, to try, because the ivory isn't quite a match and they are sending it already 😎 Thanks Kim for great customer service, a new believer is here for Serenity and,it's affordable 🌹 Carolynn from British Columbia

Very happy with this product, great customer support helping also when the shade is not the right one.

I have rosacea, and finding the right foundation has always been a real struggle for me. The ones formulated specifically for rosacea are usually too heavy and greasy, and their shades never match my skin tone – which makes them very noticeable. On the other hand, regular makeup foundations from different brands tend to make my skin more reactive and irritated. When I bought Serentia for the first time, I honestly had no expectations. After trying dozens of expensive products without any satisfying results, I thought, “let’s just give another one a chance.” But then – surprise! I’ve been using this foundation every single day for two months, and I can confidently say it has caused absolutely no irritation. Even better, the shade blends perfectly with my skin tone. It feels almost unbelievable, but I’m finally happy with how my skin looks and feels.

Lovely product, smells nice, and leaves your skin looking glowing coverage is great so smooth and shining

I initially ordered the cream elixir foundation in ivory basing my shade on the model on the website having a similar skin tone. Once the foundation arrived, however, it was like using makeup meant for a Geisha. It was so white my skin looked dead. I was disappointed because I loved the coverage and feel of the product so i reached out to the company for assistance. They immediately offered to replace my products for free and even had me send in a pic to make sure they were sending the proper shade. I ended up accepting buff beige and warm honey, which I think will work much better. Excellent customer service, I highly recommend.