Serentia ShopReviews of serentia-shop.com

Due to had vitiligo skin problems and really difficult to get the right colour to cover the pigmentation and I have bought 2 different colours unfortunately still didn't match then I seeking for help with Serentia. Theirs services are absolutely amazing and no question at all to my requested for a replacement colour to suit my skin tone. So the kit is on the way now. 5 star service. Thank you

The company is great - Excellent customer service. I liked the product. It is easy to apply. I took 2 shades to make it match my skin (Indian Skin tone) and they were super helpful.

The best customer service!!! I received my product which works great however was a shade too light. They replaced my order with the correct shade at no additional cost! Will definitely be shopping here again 😊

I got the wrong shade otherwise the product is really good. I applied it on my back of my hand for whole day to see its long lasting effect and it does stay for whole day even I got it wet multiple times. I reached out to customer services and they heard my concern and act on it quickly. The look after this cream is very healthy and I am waiting to apply my right shade on my face. Great product for very reasonable price. I like the way the cream is protected with plastic wrap with holes so it stays covered. It comes with amazing applicator which works perfect to blend it on skin. Overall I love this product. I am waiting for my shade to be delivered. I got wrong shade and I can tell the quality is great.

I accidentally purchased the wrong shade for my skin tone, but when I reached out to customer service, they were incredibly friendly and professional. They went above and beyond by offering to replace the product with the correct shade free of charge! The product itself is amazing — it made my face feel smooth and gave it a beautiful, lasting glow all day. It’s super easy to apply with no mess at all. I highly recommend this brand to anyone looking for quality and great service. I’ll definitely be purchasing again!

The customer service are so kind and supportive, my order was lost and they sent me a knew one. The product is so good, nice for the face

I received the shade that I ordered but the shade is much lighter for my actual skin. Kim @ Serentia was very helpful and organised another shade to be sent to me at no cost! Such a lovely gesture for their customer to try their products. Highly recommended.

Love the shade warm honey. Blends perfectly well with my skin tone. I had initially ordered wrong shade, team was very kind allowing me to select the new shade . Worth it.