Serentia ShopReviews of serentia-shop.com

Their customer service is excellent, I ordered a shade that didn’t fit my skin and they were diligent and very helpful helping me to chose the correct one for my ski. The product is good and does not feel heavy on my skin

The customer support is amazing. They get back to you so quickly. I had chosen a shade that didn't suit me, and they worked with me until I found a shade that matched my skin. They stand by their color match guarantee, and if you aren't satisfied with the color, they will help you choose another and all without charging you extra. Now this cc cream is not high coverage, fyi. It is very light and smoothes out your skin, and great for people who want to look like they have nothing on their skin.

Bardzo sprawna i profesjonalna obsługa mailingowa. Teksty maili bardzo personalizowane i zwrócone na klienta. Produkt dotarł w całości, nie uszkodzony, dobrze zapakowany. Będę z radością używać 🤗

Their customer service is excellent. I received my order but the shade was too light for me. I contacted customer service and two emails later they had sent me a new shade telling me to gift the unopened box I had. I’m waiting for my parcel but couldn’t be happier with the service.

I absolutely love this product! It makes my skin look so healthy and moisturized. At 52, this is amazing on aging skin. You will glow from within, with medium coverage that is buildable. I mix the medium and the light together to get my perfect combo. You can’t beat the price or the customer service. They have THE BEST customer service! Shipping issues happen but they made everything right. 10/10 recommend.

this company is amazing. i accidentaly bought the wrong shade and they sent a replacement, a shade that will suit my skin tone WITHOUT paying and without returning the wrong shade. i will surely buy again and i deeply appreciate their service.

I am going through some trauma at the moment with a sick husband. I have always worn makeup and taken care of myself. But lately this has been very difficult. Makeup has always made me feel good. I contacted Serentia to see if they could help out with undereye bag treatment. I know sleep will help, but again, it's hard. I spoke to a lovely lady called Kim. I really felt Kim wanted to help me, and that made me feel so good. So, it's really nice to have someone understand that there are times when you need a helping hand. Kim made me feel good and so very professional in everything she is doing for me. I am so grateful

V good customer service I got different shade but they send me new free of charge