Serentia ShopReviews of serentia-shop.com

Excellent customer service! I asked for an exchange on the product I was using and received a quick reply and was assured that a new color would be shipped to me free of charge.

5 stars custumers service. I dindt choose the right shade for me and they replace my order completly free with a new shade. And even help me to choose the right color. Serentia has a great smell and texture. I cant wait to try the new Collor and see how ir works in my face.

Kind Customer Service Overall, My cream didn't match, kim from customer support, is So Considerate, I'm being Sent 2 other colors to try so I can find my match and Hopefully will Purchase again in the Future!! I will be giving some to my coworkers, Maybe they'll like it Enough to buy it too ☺️🙏

It didn’t work out for me, the color & texture didn’t work and while they were wanting to exchange, I wanted a refund & they did provide one.

The Serentia Team were very helpful, efficient with answering my questions, and above all… courteous. They wanted to work with me to quickly and easily solve my inquiry. I love the foundation and am so happy to have found this product after spending lots of money and time researching other products that didn’t work well with my skin!

I love this product as it really blends with my natutlral skins like a yonger transparent skin. The customer support was very friendly and easy to talk via email, and supported me well with shipping correct shades to test out for free.

Fantastico!

Excellent communication and service.