Wow!! Blown away by this company and the elixer cream..works beautifully on my old tired skin. Communication 10/10.
Product 10/10. Happy customer 10/10. With so many scams and ripoffs these days, these guys are true and honest. Well done team
EB
Elle B.
Love the customer service of this…
Love the customer service of this company. I received the proper shade for my skin tone, and they were very accommodating and immediately sent out to the proper shade to me. I would advise to choose shade a little darker than you normally would as the light colors are very light and it's not a full coverage, but it is a very lightweight and beautiful product. I would highly recommend excited to get my new shades. Fast shipping great communication. I feel safe ordering from them. Will order again.
MT
Michelle T.
Gorgeous Product
Serentia shipped my order in a timely manner, but it is the quality of the product that impresses me. It is beautifully packaged and the product is light and still provides great moisture and protection to the skin. It is also excellent value for money compared to similar products/brands.
Exquisite product. Well done x
CA
Carina
I ordered four boxes of the Ivory BB…
I ordered four boxes of the Ivory BB Cream, and upon first use, it felt very natural and hydrating. However, the color was a bit too light, and the coverage wasn't enough to completely cover my pores and blemishes. I emailed them, and they quickly addressed my concerns, with excellent results.
PS
Pat S.
Absolutely fabulous product I have…
Absolutely fabulous product I have received so many compliments since using this foundation it hides fine lines and stays on your skin all day . There is no need for powder or setting spray it stays fresh all day
SH
SHEREE H.
I ordered the wrong shade and informed…
I ordered the wrong shade and informed serentia, not really expecting anything more but, would I like to purchase another shade. However, these lovely people offered me my preferred shade at no extra cost which is amazing and I am so grateful. I have given the compact to my friend who loves it and will be ordering more. Thank you SERENTIA 😁
MA
Maya
Excellent Service, but Check the Coverage and Shade!
This is certainly a reputable company. The product itself is definitely interesting, but unfortunately, I chose the wrong shade, and generally, the coverage wasn't quite enough for my preferences—I have very visible acne.
However, the customer service team was prompt, helpful, and, most importantly, exceptionally kind. They immediately offered to send me the correct shade at no extra cost. Given the issue with the texture/coverage, I opted for a partial refund, which I felt was the most ethical and sustainable choice for both of us.
Despite the product not being a perfect fit for my specific needs, I highly recommend this company based on their outstanding integrity and customer care!
SE
SeaBarb
I am hooked!…
Gave up fills and other injections when I turned 80. I have used cc creams with sunblock with great success, but contuing to try new ways to better my 88 year old skin. Love the way Serentia provides nourishment, protection and coverage. Best of all, it blurs wrinkles! Friends and family members comment on how well I look. Purchased more to share with daughters and granddaughters. I am hooked!