Serenelle UnderwearReviews of serenelle-underwear.com

I ordered the wrong size this was replaced free of charge and I didn’t have to return the first order, brilliant service, good quality at a good price

The response was very quick after sending the wrong size and a replacement was sent free of charge The material is nice and the colours good and I think they will help cut embarrassing moments!

This is a scam, the pants are not fit for incontinence. Unable to contact to send back or get refund.

A great company, very trustworthy and good value for money supplying excellent products. The materials used are first class and do what they say. Definitely a great buy. However, you need to choose a bigger size otherwise they are too small for comfort.

I was very happy with the excellent quality of the material and the construction of the product. Unfortunately my faulty guesswork while converting from UK sizing meant that I ordered the wrong size. I got in touch with the customer service team who instantly agreed to send the correct size without me having to return the wrong size items. I believe that is truly 5⭐️+ customer service.

Excellent quality and customer service. Unfortunately the items I ordered were too small Serenelle customer services were very quick to respond and were very helpful. They agreed to send me a larger size, without me having to return the original items. Thank you Serenelle I eagerly await the delivery of my order in the larger size.

The briefs are of superior quality and are extremely well constructed. The unique design with several layers of fabric gives maximum absorbency and ensures that leakage is avoided. Unlike some underwear they are not bulky and are discreet under clothing. Customer service is first rate with speedy response to enquiries.

The pants I originally received were a little on the small size for comfort although ordered in accordance with the size they recommended. However their customer service was brilliant and I was sent speecily for free a new set of the larger size without having to return the originals. Good to work with a company that honours its promises. So far the pants seem to be living up to their billing