SE RankingReviews of seranking.com

Response from SE RankingJul 2, 2020

Hello, thanks for your honest point of view. We have a major update and new interface, the speed was improved. You are welcome to have a test :) As for Spam, have you tried to contact our team? We can easily unsubscribe and delete all the data if necessary.

Response from SE RankingMar 11, 2020

Dear Christelle, We have investigated the case and here is the copy of our support representative answering you in the ticket: Thank you for contacting us. You can select a specific date range while creating a manual report - https://online.seranking.com/admin.reports.list.html As for scheduled reports, you can schedule them to be sent on 1st day of the month and select the "last month" range. So there are 2 options to get a report you need, right now you can select a specific date range while creating a manual report - https://online.seranking.com/admin.reports.list.html Reports section will be improved and your feature request is forwarded directly to our dev.team. Thanks for your feedback and sorry for any way in which we may have inconvenienced you.

Response from SE RankingJan 22, 2020

Добрый день, Евгений, В 1 проект максимально можно загрузить до 100к запросов. Также можно использовать API для работы с таким количеством запросов - https://seranking.ru/api.html Изучили Ваш чат с Михаилом, ответы поступали в течение пары минут. Спасибо за отзыв, будет отвечать еще оперативнее. Деньги не спишутся в пустую, деньги будут списаны за столько проверок, сколько мы сделаем, просто часть запросов будет записана на сегодня, а вторая часть на завтра Такие объемы запускаются пораньше, мы проверяем реальную выдачу и ничего не кешируем, чтобы показывать 100% результаты. Спасибо, что написали о проблемах и помогаете делать SE Ranking лучше.

Response from SE RankingDec 23, 2019

Hi Chang, thanks for review, we provide instruction right on Subscription page - https://take.ms/1GrqX and send notifications with detailed guidelines 7 days before renewal. And we cancel subscription immediately on your request in the chat or via email.

Response from SE RankingDec 13, 2019

Hi Justin, we have investigated this case. Regarding API, your concern related to the inability to add keywords via the API. But there is a possibility to add and we've sent you our instruction: https://seranking.com/api-project-management.html#anchor10 As for limits, SEO Data which is extra data - https://seranking.com/api-seo-data.html cost is described on the website and is not hidden from our Users. Moreover, we provide free 14 days trial with no credit card attachments. Mobile App is also absolutely free for online.seranking.com subscribers and, unfortunately, we haven't received feedback regarding Mobile App. We provide refunds: https://seranking.com/terms-of-use.html The Service Administration of the Service does not refund paid but unused funds, except for cases when poor, inconsistent with the Service obligations, service is delivered or as specified by the special promotion. Thanks for your review, it helps us improving our platform.

Response from SE RankingDec 13, 2019

Hi John, we are sorry there were difficulties cancelling your subscription. We provide instruction right on Subscription page and send notifications with detailed guidelines 7 days before renewal.

Response from SE RankingJul 30, 2019

Добрый день, Станислав, ранее направляли Вам ответ на тикет, по неизвестным причинам письмо не было получено, продублировали еще раз на указанный имейл.

Response from SE RankingJun 7, 2019

Dear Nayan, thanks for paying our attention. We have emailed you before but never got a response. let us please clarify how the API works to avoid misunderstanding. There are 2 ways of getting Search Volume in SE Ranking : Search Volume Checker tool, where you paste the list of keywords, select country and search engine, and get search volume - https://take.ms/9FpYi Unfortunately this area is not available through API. We have added it to the list of future developments. Search Vol. column inside of the project - https://take.ms/TtD2p After you create a project (add your website, keywords, and search engines), search volume will start updating automatically for the added keywords. Once the volume is updated you can get it though the API. If you want to use API only for creating projects, and obtaining search volume, please use these methods from our documentation: a) Adding a project - https://seranking.com/api-project-management.html#anchor11 b) Adding queries (keywords) to projects - https://seranking.com/api-project-management.html#anchor10 c) Adding search engines to projects - https://seranking.com/api-project-management.html#anchor3 Right after you created a project Rankings + Search volume will start updating, and you'll be able to obtain a search volume through the methods: https://seranking.com/api-total-information.html#anchor1