Elaine P.
Stay away and keep your money
Will take your money without a problem but not offer a refund even if you send unopened product back with RMA number. Would NEVER recommend this company, nothing short of being criminals.
SeraLabs is a trusted leader in wellness and beauty, offering products with cutting-edge technology, superior ingredients, and science-backed, proprietary formulations.
Sera Labs (seralabshealth.com) has 166 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Elaine P.
Will take your money without a problem but not offer a refund even if you send unopened product back with RMA number. Would NEVER recommend this company, nothing short of being criminals.
Mike
I tried the gummies and they did nothing for me -- maybe other products are better but these did nothing. They are very expensive. And they charged $19.99 restocking charge on the shipment I did not even open.
sue G.
I orginally ordered 6 packages of gummies for $154.74. They did nothing for me and didn't want to order more especially for price. I couldn't afford more. But without my knowledge Sera Labs set me up on recurring monthly orders. I called my bank and was told t hey couldn't help me because I furnished them my info On January 31, 2022 I was charged $154.18 for another 6 packs of gummies I Sera Labs and told them I didn't want more They sent me a text allowing me to cancel my subscription. I cancelled 0n 2/22/2022 at 4:45 pm, then to make sure, I cancelled again at 4:55 pm I received a message that read, "successfully cancelled subscription". Then again on March 1, 2022 I was charged again in the amount of $154.18. I called on Sunday March 6, 2022 was told they had already shipped and if I wanted to return the product, there would be a restocking fee in amount of $18.00. I asked to speak to a supervisor but told no supervisor there I called again Monday 7, 2022 and was told no supervisor available but maybe in 1-2 hours I could call back. This just like a magazine subscription SCAM! BUYERS BEWARE.
Tiffany O.
Awful products! Left an orange film on my face. Made me break out. They would not give me a refund and customer service was horribly rude. Don’t waste your money.
Tracy A M.
Number one this product is weak it really doesn't help unless you are completely free of THC and CBD if you've never tried it before in your life maybe it'll help you and their return policy stinks even though I paid for the shipping for it they shorted me $20.
mohrta
I was excited to try these face products, but I broke out in little bumps all over my face. I wrote the company to mail back the products for a refund. NO reply!! This company is a scam. They Do NOT care about their clients at all. Really sad that Nicole Kidman is the face of these products. She should have dug a little deeper and she would have figured out they were awful. Do NOT buy from these people!!!!!!!!
Toni
This company is a total scam and joke! I ordered the Melting strips to fall asleep within 10 minutes like they said I tried it for four nights in a row never worked! I tried to get my money back and the lady was very rude and acted like I needed to give it more time how much more time do you need to try to fall asleep using these things give me a break. I called and called I finally got a hold of somebody and said that they were going to credit my account after I returned the product in which I did I still have not seen any money returned into my account and it’s been almost 2 months! Don’t order from this company it’s a total scam!
D T.
Worst company ever… They’ve just stolen $105 from me. As per previous request, I sent the product back and was received on April 30. No sign of any refund. Even though they told me to return product for a full refund & a RMA was issued. About 15 phone call and at least 8 “escalations” and still nothing. Next step is to file a complaint with BBB. DO NOT BUY FROM THIS CORUPT COMPANY!!!