Elizabeth T.
These are very expensive and didnt do…
These are very expensive and didnt do much for me I will not buy again
SeraLabs is a trusted leader in wellness and beauty, offering products with cutting-edge technology, superior ingredients, and science-backed, proprietary formulations.
Sera Labs (seralabshealth.com) has 166 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Elizabeth T.
These are very expensive and didnt do much for me I will not buy again
D. K.
I made the mistake of not reading the return instructions before ordering. You get a restocking for each item, plus shipping, and everything has to be sealed. So if you buy this & you hate the product, tough luck. I just opened mine & while the eye cream container looks like it is big, it is made to look like that but is all container & very little cream. Mine was upside down in the box, so it is all in the lid. I sure hope I like this starter set, because if not, I am stuck with over $138 worth of products.
Deb V.
Sera land does not stand behind their products. They did not work for me. I did not say they had a bad product, just that I did not get relief. I asked them to give me a refund and they told me it was too late. I still have unopened pkgs. I would send back but there was no discussion. Hope you all are having a better experience.
anonymous
I don't understand your marketing practices. I purchased some foot cream and then got a message that I 'hadn't finished checking out.' When I went to investigate all I got was an ad campaign from the manufacturer. That is a terrible way to generate more sales--very misleading. The first email made me think that I had done something wrong while checking out. I encourage your business to reconsider how to generate more sales. As it is, you have probably lost someone who could be a good customer.
Response from Sera LabsMar 1, 2021
Hi there, We apologize for the confusion - it looks like we had an error with our email automation and several customers had the same problem. Would you mind sending us a message with your order number so that we can investigate what happened? You can send directly to [email protected] Thanks for your feedback.
Nick S.
Love the product but still have not received my order. Dump shipping USPS.
Response from Sera LabsMar 23, 2021
Hi Nick - Thanks for your business! We see that your last order was received on 1/28/2021. The agent sent you tracking information on the last order. Please reach out to Customer Service at 1-855-762-9988 for any further information.
JERALD L.
WHEN I PURCHASED SERA LAB'S PRODUCT I WAS NOT INFORMED THAT I HAD OPTED TO RECEIVE AN AUTO REFILL, WHICH I TRIED TO CANCEL. INSTEAD THEY SENT THE REFILL AND CHARGED ME FOR PRODUCT I DID NOT ORDER. THAT SHOULD HAVE BEEN CLEARLY NOTED UP FRONT AS A CONDITION OF THE ORIGINAL SALE AND IT WAS NOT. I AM RETURNING THIS ORDER AND WILL NOT PURCHASE ANYMORE FROM THEM....
Response from Sera LabsMar 23, 2021
Hi Jerald - We're sorry you were dissatisfied with your experience. You were issued a refund on 12/8.
Charles
Bottom line your product is much too expensive. The hype you use names two t.v. Doctors with big noise about getting people the help they need for a reasonable price. Your price, unreasonable.
Lucille
Deceiving. Says 5 months of gummies and you receive 90. Hardly a five month supply.