Joan
I like the gummies
I like the gummies. I don’t like being put on auto reorder. I’d like to reorder when I’m ready. If you have confidence in your product you shouldn’t have to do that.
SeraLabs is a trusted leader in wellness and beauty, offering products with cutting-edge technology, superior ingredients, and science-backed, proprietary formulations.
Sera Labs (seralabshealth.com) has 166 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Joan
I like the gummies. I don’t like being put on auto reorder. I’d like to reorder when I’m ready. If you have confidence in your product you shouldn’t have to do that.
Lynn
My return was handled in an efficient, courteous manner. I was very pleased with the outcome. Thank you!
Barbara W.
I was very displeased that your product sales subjected me to a continued monthly charge. I would have never agreed to a continuous monthly charge. I want you to cancel all future orders. The November 30 order which you tell me is my second monthly delivery will be returned to as your agent advised me to do when I receive it. I will be getting a RMA # from you to return that unopened order.
Response from Sera LabsMar 23, 2021
Hi Barbara - We are sorry that you were displeased with your experience. You were issued a refund on 12/30/2020.
Sunny
I was disappointed to discover that it was an auto ship scheme and cancelled as soon as I discovered it.
Response from Sera LabsMar 23, 2021
Hi Sunny - We're sorry to hear you were disappointed with your experience. We cancelled your subscription.
Sylvia
Nothing to say except that I was signed up for an ongoing purchase which I was not aware of doing
meg
They don’t make it easy to cancel future orders. And they do it automatically without you knowing, unless your paying attention. Bad business.
Janice
I feel very misled by this ad. I did not know that by purchasing an order signed you up for automatic refills. In fact, before I ordered I çalled to make sure this was not going to happen and I was told it was not that kind of set up. You order only when you want it. I DO NOT WANT ANYMORE!!!
JERALD L.
WHEN I PURCHASED SERA LAB'S PRODUCT I WAS NOT INFORMED THAT I HAD OPTED TO RECEIVE AN AUTO REFILL, WHICH I TRIED TO CANCEL. INSTEAD THEY SENT THE REFILL AND CHARGED ME FOR PRODUCT I DID NOT ORDER. THAT SHOULD HAVE BEEN CLEARLY NOTED UP FRONT AS A CONDITION OF THE ORIGINAL SALE AND IT WAS NOT. I AM RETURNING THIS ORDER AND WILL NOT PURCHASE ANYMORE FROM THEM....
Response from Sera LabsMar 23, 2021
Hi Jerald - We're sorry you were dissatisfied with your experience. You were issued a refund on 12/8.