ILEIA P.
Very informative and reliable
Very informative and reliable
Response from Sequencing.comAug 8, 2023
Hi Ileia - Thank you for your review.

Live Healthier, Happier, and LongerSequencing.com is the world’s largest platform for health-focused DNA insights, offering an unparalleled suite of advanced tools, reports, and guidance to help you understand your DNA and take meaningful action for your health and wellness. Our flagship service is 30x whole genome sequencing (WGS), which decodes ~100% of your genome with unmatched accuracy. It provides all-in-one genetic screening and analysis for over 15,000 conditions and medication reactions - no need to order multiple tests. All sequencing is performed in a CLIA-certified and CAP-accredited clinical laboratory located in the United States. Our easy-to-use at-home kit requires just a simple mouth swab - no blood or needles. We provide free worldwide shipping , and turnaround time from when the laboratory receives your kit to when you receive your results is usually under 8 weeks. Once your genome is sequenced, you'll unlock access to 100+ personalized reports and apps covering nearly every area of health, including longevity, disease prevention, medication response (pharmacogenomics), rare disease risk, mental health, sleep optimization, brain health, nutrition, ancestry, and more. We also offer an optional subscription service that provides monthly updates to your analysis and reports based on the latest research and discoveries and includes access to advanced features such as Sequencing AI, your personalized guide to your results.Whether you're sequencing your genome or uploading existing DNA data, we also provide free DNA data storage . Privacy You Can Trust We are committed to protecting your privacy with our Privacy Forever policy. You own your DNA data, and we ensure it remains safe, secure, and private throughout your life. We never sell your data, never share it with insurance companies, pharmaceutical companies, or government agencies , and we do not conduct research using your DNA data . We are HIPAA-compliant and certified under the US-EU-UK-Swiss Dat
Sequencing.com (sequencing.com) has 724 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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724 approved reviews, newest moderated first
ILEIA P.
Very informative and reliable
Response from Sequencing.comAug 8, 2023
Hi Ileia - Thank you for your review.
Mary W.
My customer support person was super helpful and very nice - helped me to get answers to a lot of questions I've had since receiving my results!
Response from Sequencing.comAug 8, 2023
Hi Mary - Thank you for your review.
Kateresa
Highly recommend!!! My family and I have had so many health problems over the year's. With Doctors not exactly sure what was wrong. I've had infections for years. Numbness in my head, face, back and lower body. I also have Autoimmune markers and I keep having problems with my bones and veins with no answers. My children are very similar. They have issues and Doctors don't know what is wrong. Big heads, pale skin, missing teeth, bruising easy, weak and sick kids with learning delays. Now with my report I'm able to give them an idea of which way to go. With the right Doctors and genetic testing, my family is on the way to a better life and I couldn't be more happy. It took about three months for my testing to get back. This is a normal time for genetic testing and some places can be longer. Thank you so much for helping us!!
Response from Sequencing.comAug 8, 2023
Hi Kateresa - Thank you so much for sharing your heartfelt experience with our genetic testing service! We are deeply honored to have played a part in guiding you and your family towards better health, and we wish you all the best on your continued journey to wellness.
Retuculi
Your company/lab was the first that made me part of the entire process by keeping me in the picture. With constant updates, I could follow alone in the process of sequencing at all times. However, I thought I would receive one report of the results not having to pay extra to see some of the generated results. Just wished I knew that up front.
Response from Sequencing.comAug 3, 2023
Hi Retuculi - Thank you for your review and the feedback. I do appreciate it and have passed it along to our team.
Asta H.
Customer service quickly responded and made effort to find a solution.
Response from Sequencing.comAug 3, 2023
Hi Asta - Thank you for your review.
amy S.
Ryan was very helpful. The website is very confusing and there seems to be some bugs that need to be worked through.
Response from Sequencing.comJul 31, 2023
Hi Amy - Thank you for your review.
Lillian L.
This service gave me more information than I could’ve ever imagined. The reports were so thorough and helpful to understanding my health on a deeper level. I got some answers that I had been searching for for a long time through the rare disease screening.
Response from Sequencing.comJul 31, 2023
Hi Lillian - Thank you for your review.
Courtney
Logan did a great job with answering my questions and made me feel heard.
Response from Sequencing.comJul 27, 2023
Hi Courtney - Thank you for your review.