Sequencing.comReviews of sequencing.com

4.5724 reviews
Wellness & Spa
680 E Colorado Blvd, Pasadena, California

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Sequencing.com

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About Sequencing.com

Live Healthier, Happier, and LongerSequencing.com is the world’s largest platform for health-focused DNA insights, offering an unparalleled suite of advanced tools, reports, and guidance to help you understand your DNA and take meaningful action for your health and wellness. Our flagship service is 30x whole genome sequencing (WGS), which decodes ~100% of your genome with unmatched accuracy. It provides all-in-one genetic screening and analysis for over 15,000 conditions and medication reactions - no need to order multiple tests. All sequencing is performed in a CLIA-certified and CAP-accredited clinical laboratory located in the United States. Our easy-to-use at-home kit requires just a simple mouth swab - no blood or needles. We provide free worldwide shipping , and turnaround time from when the laboratory receives your kit to when you receive your results is usually under 8 weeks. Once your genome is sequenced, you'll unlock access to 100+ personalized reports and apps covering nearly every area of health, including longevity, disease prevention, medication response (pharmacogenomics), rare disease risk, mental health, sleep optimization, brain health, nutrition, ancestry, and more. We also offer an optional subscription service that provides monthly updates to your analysis and reports based on the latest research and discoveries and includes access to advanced features such as Sequencing AI, your personalized guide to your results.Whether you're sequencing your genome or uploading existing DNA data, we also provide free DNA data storage . Privacy You Can Trust We are committed to protecting your privacy with our Privacy Forever policy. You own your DNA data, and we ensure it remains safe, secure, and private throughout your life. We never sell your data, never share it with insurance companies, pharmaceutical companies, or government agencies , and we do not conduct research using your DNA data . We are HIPAA-compliant and certified under the US-EU-UK-Swiss Dat

Sequencing.com (sequencing.com) has 724 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Website: sequencing.com
Category: Wellness & Spa
Location: Pasadena, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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About Sequencing.com

Sequencing.com (sequencing.com) has 724 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Website: sequencing.com
Category: Wellness & Spa
Location: Pasadena, California
Listed on Five Star Index: 2026

Markus

Jun 30, 2025

Don't recommend it

Don't recommend it. They give you 30 days premium but every time you want to view something it takes them 1-2 days to process, by the time I tried to understand it the 30 days were up. And they want $40/month after to just interpret the data. And their DNA explorer doesn't really work after the 30 days, meaning the reports you can view poof and are gone. I also discovered that the raw reports from Sequencing aren't usable for any of the 3rd party interpretive services which was disappointing to learn. They seem focused on trying to extract every dollar they can rather than offer a good experience for customers. They should run the standard gene explorer when they get the reports, instead if you want to view it click run and have to come back in a few days. Stay away, not worth it. Felt I got bait and switched.

Response from Sequencing.comJun 30, 2025

Thank you for your feedback. I want to clarify a few key points to help address your concerns. Every Whole Genome Sequencing bundle includes full analysis of over 15,000 rare diseases, conditions, traits, and medication reactions. While we offer an optional paid Genome Plan for those who want ongoing AI-powered updates and access to new tools, it’s entirely optional. You’ll always retain access to the reports and data included with your bundle. All Sequencing.com AI Reports process within 15 minutes. The only exceptions are certain third-party apps from our Marketplace, which may take longer due to external processing timelines. Since your kit was completed, we’ve made major upgrades to the platform, including faster-loading Health Area AI Reports, an enhanced Genome Explorer, and Next Gen Disease Screen, including quicker load times. As for data compatibility, we provide standard FASTQ, BAM, and VCF files—the same formats used by researchers and clinicians. While some third-party tools may not yet fully support whole genome data, our files meet industry standards and are accepted by many platforms. Lastly, our Whole Genome Sequencing is clinical-grade 30x sequencing performed in a CLIA-certified and CAP-accredited lab in the U.S.—the same quality used by physicians and healthcare systems. Our support team has reached out to help walk you through all of the new features.