SeoraskincareReviews of seoraskincare.com

Response from SeoraskincareSep 24, 2026

I'm sorry to hear this, and we want to get it resolved for you as soon as possible. Our team did respond to your email on August 22, then sent a follow up on August 26, requesting your order details since we weren't able to locate an order under this name in our system, but we haven't heard back from you since. We also sent you an information request here via TrustPilot but have not received any response either. We genuinely want to help if there is an existing account on our records, but we need that information from you to find your account and take action. Our team typically responds within 1-2 days, we will be able to help you soon as we hear back. Please reply to our email or reach out to us at [email protected] with your order number or the email/name used at checkout, and we'll get this sorted right away. - The Seora Skincare Team

Response from SeoraskincareSep 21, 2026

Thank you so much — we're thrilled it's been working so well for you over these 3 months! Can't wait for your next order. Thank you for being part of the Seora family! - The Seora Skincare Team

Response from SeoraskincareSep 21, 2026

I'm sorry to hear this — no results after 5 tubes is a real waste, and we don't want you continuing to receive product that isn't working for you. If you'd be open to discussing this further with us, please feel free to email our team at [email protected]. We can get any future shipments stopped right away and talk through making things right on what's already been sent, whether that's a refund or another resolution. Thank you for your patience with us, and we're sorry for the frustration. - The Seora Skincare Team

Response from SeoraskincareSep 21, 2026

I'm sorry to hear the hyperpigmentation isn't fading for you — that's not the result we want, and we understand the disappointment. If you'd be open to discussing this further with us, please feel free to email our team at [email protected]. We can review how it's been used and figure out the right next step for you, whether that's guidance on getting better results or making things right with a refund. Thank you for your honesty, and we're sorry for the frustration. - Seora Skincare Team

Response from SeoraskincareSep 21, 2026

I'm sorry to hear you never received your creams — that's not okay, and we want to get this sorted for you. We weren't able to locate an order under this name in our order system and inbox, so we've sent you here a request for more details. If you haven't emailed us before though, feel free to email us directly at [email protected]. We appreciate your patience and want to get this resolved for you. - The SeoraSkincare Team

Response from SeoraskincareSep 21, 2026

I'm sorry to hear this — only receiving 1 of the 2 creams from your bundle, and then not getting resolution when you reached out, is not okay, and we want to get this fixed. We've sent you a request for your order information so we can look into this and make sure you receive what you paid for. We tried looking up your name and can't seem to find right now any previous emails to our Customer Support team -- we will look forward to hearing back from you with your information so we can assist you. We appreciate you letting us know, and we're sorry for the frustration this has caused. - The Seora Skincare Team

Response from SeoraskincareSep 21, 2026

Hi Mecca, thank you for the honest feedback, and I'm sorry to hear it hasn't worked for you yet after all this time — that's frustrating, especially with melasma and hyperpigmentation, which we know can be stubborn and don't always respond the same way for everyone. We'd really like to help figure out what's going on rather than have you keep using something that isn't delivering for you. If you would still like further assistance from our team, please feel free to email us at [email protected]. We can take a closer look at how it's been used, talk through whether a different approach might suit your skin better, and make sure you're taken care of. We appreciate you giving it a genuine try and letting us know.

Response from SeoraskincareSep 21, 2026

Hi Crystal, thank you so much for sharing this — feeling comfortable in your own skin without makeup is honestly the best kind of result we could ask for. So glad it's working for you!