SensibusReviews of sensibus.com

Always timely, always well packaged & protected against damage in shipment. Thank you

Delvered half way across the US in one day, packaging was excellent and still cold. products are fantastic, thank you Sensibus, you just earned a new customer.

The product itself is excellent! However, the shipping delay in the extremely hot weather is concerning. I will not be able to actually give stellar review at this time, unlike all other times... Cheese shipped the manner in which I received it was fine, however the unusually long delay was not okay. This is not a slight on Sensibus at all, but the shipping company used.

Paid for next day delivery and got it a day late. Contacted customer service and to ask why. No response. Never received a confirming email on the order or the ten percent coupon for the next order. Disappointing.

Great Service and an amazing selection

My delivery was one day late, thanks to Periship (Fed Ex). My cheeses were completely melted, and the interior of the box was actually hot. I threw all but the Grana Padano away, as I couldn't trust it. This was not Sensibus' fault, but I notified them immediately, but have yet to hear back as to what they are going to do. Poor customer service.

I do not feel the cheese was packaged well enough to stay cold. I opened the box and the cheese inside was warm as well as the ice packs. It was fresh mozzarella so it definitely should not be allowed to get warm. I bought 4 packages and I contacted the company and they insist it is fine. Not sure I would buy again because I prefer my fresh cheese be kept cold.

We have been very happy with the Sensibus service over a number of years.