SensibusReviews of sensibus.com

Had two different orders. The one containing only panettone came in two days and the package containing the perishable items arrive after a week. Had to throw away. Very sad

I wrote to get a gift card activated and received no answer for a week. I called the contact number and there wasn’t even voicemail; no one picked up. Finally, a second email got an answer and my gift card was activated. All the while I was receiving messages asking me to purchase what was in my cart. Exasperating!

The Fall Black Truffles that I ordered were lacking in pungent aroma and flavor. Perhaps they were a bit less than fresh? I was very happy with the option to have them delivered on a specific day (Dec. 22nd), with a week or so of lead time, but the product was sub-par.

I tried to send a gift certificate to my daughter-in-law, but it came to me instead of to her. Perhaps I misunderstood the directions, but if so, it should be easier to send a gift certificate to another party. I forwarded the certificate and gift certificate voucher to her -- a non-optimum way to send a gift.

The product itself is excellent! However, the shipping delay in the extremely hot weather is concerning. I will not be able to actually give stellar review at this time, unlike all other times... Cheese shipped the manner in which I received it was fine, however the unusually long delay was not okay. This is not a slight on Sensibus at all, but the shipping company used.

I do not feel the cheese was packaged well enough to stay cold. I opened the box and the cheese inside was warm as well as the ice packs. It was fresh mozzarella so it definitely should not be allowed to get warm. I bought 4 packages and I contacted the company and they insist it is fine. Not sure I would buy again because I prefer my fresh cheese be kept cold.

My package was delivered by Fedex. It was supposed to be delivered to my house but was not. It was left at Walgreens and I received an email that that was where I should pick up box.

I wish the bags of cookies we ordered were not so crammed in the shipping box. When they end up like crumbs, they are no longer fun to eat! Also, it seems like one of the cookie bags had already expired.