SensibusReviews of sensibus.com

The perishable blue cheese I ordered was delivered on 9/19 and had a ship date of 9/14. The shipping fee I paid was high and I assume it was because the goods were perishable. I expected to receive this at my business address w/in a day or two at the very latest. Had this happened all would be fine, but this did not happen. The cheese was stinking blob when I opened the package, as the cold packs had long since expired. The cheese was not adequately packed in the box (barely a handful of packing straw), so it had clearly been bouncing around in the box during the entire shipping process. Given this experience, I will not be ordering from this seller again, This is disappointing as they have an interesting selection, but when it arrives in horrible condition there is no point.

I am pleased with my order in every way. The food arrived quickly and in good shape. The ice packs were room temperature upon arrival, which was rather a disappointment, but this had no apparent detrimental effect on the food.

I would like to be on the list for the white winter truffles. They are always much better.

I ordered 2 sauces and 2 cheeses. They came in 2 days and were in perfect condition.

Great product, packaging and response to instruction where to leave it.

Update- REFUNDED I received my order on Thursday 9/1 at 7:56PM, it was promised by 8PM. I opened the package and the inside of the box was 93 degrees F, with one of the plastic cheese containers cracked and all the cheese "sweating." I emailed Sensibus immediately as to this was nearly $100 worth of cheese and asked if this order was safe to eat. They emailed back Thursday night and said my claim was under review and asked for pictures. I'm not sure how I was supposed to show heat in a picture but I did take pictures the best I could of the once melted cheese and the broken plastic container. This was Friday and now it is Thursday, six days later, with no response while nearly $100 worth of cheese has sat in my refrigerator untouched. I tried calling last Friday at 3:30PM PST and again today at 10:00AM PST with no answer, their phone hours are 9AM-4PMPST. There was a jar of honey in the order, too, and I'm sure that is safe. But essentially $100 for a jar of honey is incredibly outrageous. Very disappointed in the handling of this order.

When I contacted the first person's excuse was read the fine print it wasn't their problem extremely poor response . Unlikely that I would but you someone that did that to me again

Ordering was simple easy and quick. Cheese was amazing!!!