SensibusReviews of sensibus.com

Response from SensibusDec 7, 2017

Dear Mr. Hughes, While we understand your confusion, the team of Sensibus in no way is trying to be fraudulent in our depiction of our cheeses on the website. We always say next to our cheese photos that what we are sending is an approximate sized piece. In many cases in order to show the beauty of a cheese, we must photograph an entire wheel or shape of a cheese. Take Parmigiano for example, these are only produced in approximately 80 pound wheels. It is not realistic to think that we are selling an 80 pound wheel for $18.49. We appreciate your feedback and are sorry that you are disappointed. A whole Caciocavallo is approximately 5 pounds, what you were sent was the 8 ounce piece that you ordered and what was stated on the web page. We are constantly evaluating our website and will definitely take your criticism to heart and try to make this clearer on the website going forward. We appreciate your feedback as it is always our goal to provide exemplary quality cheese and great customer service. Sincerely Sensibus Team

Response from SensibusDec 1, 2017

Dear Customer, we checked your order and unfortunately there was an error on handling your order due to holiday time on which we receive hundreads of orders. We have introduced the claim to customer care office. We apologize for the inconvenience and we will send you a coupon discount for a next purchase for a second positive chance. have a nice day