Senior Safety Medical Alerts Reviews | Read Customer Reviews of seniorsafety.com

Senior Safety Medical Alerts Reviews | Read Customer Reviews of seniorsafety.com

Senior Safety Medical Alerts reviews

Showing 84 reviews with 4 stars · Clear filters

Tracy
Nov 21, 2018
Account reps are very helpful
Account reps are very helpful, however the processing department sent the wrong item. I had to call and request the correct item which they were happy to do.
Response from Senior Safety Medical AlertsNov 21, 2018
Hi Tracy! We apologize for sending the incorrect button with your order. These things are not typical of us as you can see from our positive customer feedback. However we're always quick to right the wrong and appreciate your understanding. Thank you for taking the time to review our company! Sincerely, Senior Safety
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Billie
Oct 2, 2018
Haven’t needed them yet but response…
Haven’t needed them yet but response during a test and one accidentally set off alarm was swift. The representative was kind and helpful. The
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Bonnie
Aug 1, 2018
Ilove my device
Ilove my device. I feel so safe wearing it.
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Carol
Aug 1, 2018
Helpful staff but didn't send lockbox
Everyone was helpful, the product was easy to install/use. However we did not receive the free lockbox we were promised.
Response from Senior Safety Medical AlertsAug 1, 2018
Hi Carol, Thank you for sharing your experience with our company so far. I see that you placed your order online and it looks like you did not select the lockbox to be sent with your order. When you select the lockbox and use the promo code "Lock" you receive it as a free gift for no additional cost. No worries though, I've put in an order to send a lockbox out to you this week and it should arrive in just a few days. Thank you again for taking the time to write a review and for choosing Senior Safety as your medical alert provider! Take care, Senior Safety
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Dennis
Jul 28, 2018
Not really very sophisticated
Not really very sophisticated - Tech today should be much better.
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Amy
Jun 1, 2018
Cheaper than lifeline services
We are only a couple of weeks in to using the service for my 83 yr old mother-in-law and so far so good. Process had been relatively easy to start with good customer service. Hoping it continues and she can benefit from it. Thank you.
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Andre
May 31, 2018
so far so good
so far so good. I did not use the service yet
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Bruce
May 7, 2018
No problems
So far, so good. Less money than Life Alert.
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