Tim
Good service
Good service. Just wish it was a little cheaper.

When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Tim
Good service. Just wish it was a little cheaper.
Carmen S.
Impressed with the professional, courteous staff. All questions answered. was difficult to find the right outlet to plug into our house. Arm alarm is great he doesnt even know he is wearing it
deana
Takes to long to get an answer when pushing the button for help
Diane
System works well. Price is in line with the other like companies.
Dolores
i would like the instructions for using this system to be more detailed.The small print in which directions are written are very hard to read. As a new user and a beginner it seemed the instructions were somewhat generalized and unclear. I do like the feeling of being connected and am wearing the device you sent me.
Response from Senior Safety Medical AlertsSep 6, 2019
Hi Dolores, Thank you for sharing! We're always looking to improve different aspects of our service, including things like our instruction manuals and truly appreciate the feedback. We chose to use 12pt font as it's larger than the font size of newspapers and magazines. In our instructions we provide information about how to set up, test and use the device. We also include charts that explain what each light on your device represents. If you would like additional information about the system or our service, please don't hesitate to call. We're happy to answer any questions you may have. Thank you! The Senior Safety Team : )
REGINA
We had to push the buttons more than once to get someone on the phone. Then we asked about the waterproof button which is virtually non responsive if you ask us. We asked about trading the waterproof button for a button like the other button we had received- we were told we could change it for $95 which seems like a lot for a button and for seniors on a budget. A this point we will have to deal with what we have. But honestly, it is not what we expected.
Response from Senior Safety Medical AlertsAug 29, 2019
Hi Regina, Thank you for sharing your concerns. The SentryTalk System that you ordered comes with a two-way help button which is not waterproof as well as a non two-way help button that is waterproof. For the safety of our customers, we provide the waterproof help button that can be worn in the bathtub or shower for free. If an extra two-way help button needs to be purchased for a second person to use, there is a one time charge for the button rather than an additional cost per month for a second user. Since most customers tend to use the service for several years, the one time charge will save someone money in the long run. If you have any other thoughts or concerns, please do not hesitate to call us at 1-888-473-2800. We're here to help. -The Senior Safety Team
Linda
I just got connected and have fortunately haven’t had a need to use it! I (and family and friends) feel the benefits will releive some fears! Thank you for the support staff for assisting me is the connection and testing of the devise!
Susan (Daughter of Elderly Widowed F.
Registration was easy by phone for my elderly father who does not have access to a computer. The equipment arrived promptly and was easy to set up in his home. Fortunately he has not had to make use of his call button yet but living a very long distance from him, it gives us some peace of mind knowing there is a way for him to get help if he should fall or has a medical emergency.