Liviu S.
Be careful on the warranty policy
Be careful, they don't have a warranty policy anywhere, the website says about a non-existent regulation. You don't receive a warranty certificate. You resolve the warranty with the manufacturer. The other day I received 6xHDDs: 3 WD and 3 Seagate, 18TB SAS. The 3 Seagates are defective, they don't spin up, they make strange noises and have 0 capacity, in the first 5 minutes of operation. The whole batch was probably damaged during transport, WD works at least when turned on. In the past there were two orders where they honored the warranty. But today I found out that I have to talk directly with Seagate, senetic they just take the commission and politely reply to your email that the warranty is not their business. The manufacturer's warranty is RMA to Seagate, meaning paid parcel to the Netherlands and probably 1 month of delay with the money blocked. If you want to have a headache and explain to your client that it will take another month for their server to work, or to replace their old defective HDDs with functional ones, good luck. I have reached over 30 orders from Senetic in the last 5 years, given by the companies I manage IT. Usually server HDDs, there were also some Microsoft VLs planned but that is no longer the case. I made a mistake a while ago when a 20TB HDD arrived bent during transport and they refused the warranty, it was a loss justified by the price difference compared to others. But in business I cannot afford weeks of transport with defective products. As of today, Senetic no longer exists for all the companies I interact with, it does not offer warranty and stability.