Danal J.
The suit fit perfectly
The suit fit perfectly out of the box. I am excited to wear it. Material is amazing.

Elevated essentials made to fit.
Sene (senestudio.com) has 287 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Needlework & Knitting · San Diego, California
Excellent

Needlework & Knitting · California, California
Excellent

Needlework & Knitting · San Francisco, California
Excellent

Needlework & Knitting · Corona, California
Excellent
287 approved reviews, newest moderated first
Danal J.
The suit fit perfectly out of the box. I am excited to wear it. Material is amazing.
Mike M.
This product is not as advertised in anyway. I saw the ads and decided to take the leap based primarily on the 30-day return policy. 1.) I ordered the suit 4 weeks before a wedding I needed to attend, which should fit their wait times, but the suit did not arrive in time and took an extra week. 2.) The suit fit horribly. I am able to buy most clothes off the rack so I expected it to not be a big deal. 3.) I initiated the return online and had to wait two days to get the form to send in the faulty suit. I returned the suit about 10 days later and they claimed that I did not return it in the 30-day window. With most purchases I make, the return must be started within the necessary window, not the completed shipping of the product back to the manufacturer. Their policy apparently is 30 days from the delivery (a week later than advertised) of the product (a poor-fitting suit). They suggested I get a tailor to make the necessary adjustments. Let me say that again, the suit company that claims to be able to design a custom suit based on a survey told me to get a tailor to fix their bad product. So in summary, bad product, bad customer service, and I suggest everyone stays away from this horrible product.
Response from SeneAug 9, 2023
Thank you for sharing your feedback! We believe our return policy is generous, we manufacture custom clothing from scratch which is why it takes 2.5-3.5 weeks to manufacture and ship out. The 30 Day Guarantee window starts on the day you received the order, which allows you a full month to try out the garment and see if you like it. We offer unlimited remakes and alterations and a 100% money back refund within the 30 day window as per our return policy (https://senestudio.com/pages/return-policy). In fact, each time a remake arrives, customers get an additional 30 days to re-evaluate the fit, so there's plenty of time built in to evaluate the fit. We provided the return label for you on July 10th, all you needed to qualify for a refund was to ship out your return item by July 22nd, which was 12 days later. However, you didn't put your garments back in the mail until July 29th, which was 19 days after you got the label and well outside of the return window.
Jaffer A.
Amazing suit! Breathable, works both in casual and formal settings, and easy to maintain. I'm used to buying bespoke suits, so I know how arduous the process can be, but the people at Sene make your custom fitting experience as hassle free as possible. Only needed one re-tailoring to perfect the suit and that was just for sleeve length and shoulder width. Will definitely be buying another suit again soon!
Response from SeneAug 9, 2023
Thrilled to hear that Jaffer!
Glen
I was anxious as all my suits are custom and the sene approach is novel and uses limited measurements. I was impressed with the suit and shirt that arrived for a first fit status. This was when Sene shined and we quickly responded to the fit improvements required, remade the suit and delivered a quality cut suit. I whole heartily recommend Sene because they stayed responsive until I was completely satisfied.
Eric
What a great way to order a tailored suit! I ordered the Soho Flex Tech Suit and the fit was literally perfect and the quality excellent for the money! Going to order 2 more soon!
Justin C.
From the fit to the fabric choices, Sene is a top notch choice for folks who appreciate a good fit! I have purchased a number of items from Sene in the last year including a pair of Tech chinos, Air Jeans and two shirts. The chinos fit perfectly outside of the box on the first try. The jeans required a second attempt, which Sene completed with no hassle. Sene is a great alternative for folks who have struggled to find their fit in traditional box stores. For me, short and boxy, Lulu ABCs had the right fabric but I could not find a fit to match my frame. Sene brings the same Japanese technical fabrics with a custom approach that is tailored to me. As a business traveler, this combo of tech and fit is utmost essential.
Shayn A.
Great experience and excellent product. Customer service is top notch. Very responsive and helpful! Definitely worth the price. I bought two custom flex suits and I couldn’t be more happy.
Kevin M.
Start to finish, Sene has been amazing. I had a few pieces previously but this was my first true custom round. Suit and a couple of shirts. The suit we perfect right out of the box. The shirt needed to be redone, which they did so well. It's amazing how well things fit despite never interacting in person. With that said, every customer service interaction was quick, friendly, professional and all promises kept. Highly recommend!