Send FlowersReviews of sendflowers.com

Failed to deliver on day it was promised. Ruined the occasion.

UPDATE: I called customer service and they agreed to resend another arrangement. I will update my review to 3 stars, pending the delivery of the second arrangement because they were very responsive to my complaint. I ordered a premium fresh cut flower arrangement for my mother's birthday and although they confirmed next day delivery when I ordered, I got an email stating the delivery would be delayed until the day after her birthday. When the bouquet arrived, it was NOT the premium size as advertised on the website and they did not include the flowers they said were included in the bouquet. It was very disappointing and I'd advise you to seek out other floral delivery services and stay away from this one.

The flowers delivered looked NOTHING like I ordered, so I was disappointed. Different vase, no ribbon, totally different flowers. I wont order from them again.

I have never been so embarrassed by flowers that I have sent! I wish I had read the reviews before hand. The flowers look nothing like the picture. And I sent them to my very ill 15-year-old niece for her birthday. I’m so upset that I could cry!!! Don’t do it!!!!

I ordered a basket of plants worth 65$ and received a small basket of flowers. I called to get the order fixed the came and took the flowers and gave me another small basket of two plants. Terrible service

After wasting lot of time I receive this message Unfortunately, our florists in the recipients area do not have the item that you requested. Please don't trust this company.

Don't buy from them, Customer service is terrible, don't spend time and most important waste a special moment waiting for this company to fulfill it . It won't happened , they simply don't care, but they'll charge you the same day. Good Luck getting your money back!!

This Day is one i will not forget. Its my mothers birthday and sendflowers.com dropped the ball and ruined my day and my mothers 66th birthday. I am devasted as it is during covid19 we suffered so much. So to have a company take the small amount of money i have and just act like it did mot matter and not deliver my mothers birthday flowers breaks my spirit. The young lady sent me a refund which will be delivered back to my account but how does that help. I want Michael Chapin as CEO to fix these problems so no one else has to experience this hurt. Dont take so many orders if your staff cant deliver them. If its so easy to take my money that i work hard for then you should that easily as well get my order to my mom. Not fair so hurt. To the customer service lady who tried to help me thank you. I want a letter of apology to go to my mother. Sendflowers.com Your Wrong.