Send FlowersReviews of sendflowers.com

Horrible service. Flowers arrived late for a memorial service. Said it delivered 2 hours before, I called and they couldn't reach florist. Gave me a 15% discount for my trouble. My family member didn't get the arrangement. That hardly makes up for it.

They missed delivery on my father’s 95th birthday and send me a simple apology email and refunded the money.

I realize Send Flowers is an ordering site and local florists carry out the orders but what I ordered and what I got were TOTALLY different. I spent $85 for a rose centerpiece in a Mercury glass vase. What I got was 5 roses and crappy filler flowers in a dollar store gold plastic vase. I will never order from this company again.

I ordered flowers that were guaranteed next day delivery. By 5 p.m. they weren't delivered, so I contacted them. They still assured me that they were going to be delivered by 6, no delivery. I contacted them again and all I received was an apology. I am livid, as I needed them delivered today. Please spare yourself and don't use this company EVER!! Oh, it will take 3 day's for my refund as well. They suck!!

If there were a zero star rating I would give it to this company. I purchased a glass vase with white and pink flowers for a funeral. I received a notice that they had been delivered in there had been a substitution. No further information. I inquired exactly what was the substitution and instead of answering they gave me a $10 off next order. After pushing the issue I was told the substitution was a dish garden. How is a dish garden a substitute for flowers. They offered me a 40% discount. Of course I did not except it and insisted on a full refund. Now I am stuck looking like an idiot who sent a dish garden to a funeral of someone who meant a lot to me. I have no idea what it looks like, they can give me no pictures or details. I am doing damage control and ordering from another company in order not to look like a complete idiot. I have asked a family member to pull the dish garden. I am very disappointed this is my first and last time using this company and would encourage anyone else to run as fast as you can.

Ordered overpriced flowers for same day delivery. I followed up 8 hours later to see when they would be delivered and they said they couldn't fulfill my order and they would call the recipient to apologize and "try" to fulfill it the next day. I didn't pay for an apology phone call I paid for flowers. Avoid this scam of a company at all cost.

It was the worst ordering experienced we had. We spent about $ 70.00 on their best bouquet but the quality of the bouquet was very very cheap and bad. The vase was no more than $ 1.00 quality and the flowers weren’t more than $ 10.00. Very very disappointed. I would give them negative stars if it was optional. Completely dissatisfied!!!!!

If I could give them 0 stars I would…. I placed my order earlier this morning, these ppl played with me saying they needed additional information from me, which I chatted online as well as called to get the issue resolved… At 4:30pm I get another email saying it will be delivered tomorrow…. Mind you the delivery was a gift for my brother’s bday which is today not tomorrow. I’m highly upset and will never use this place again!!!!