Send FlowersReviews of sendflowers.com

The WORST FLOWER DELIVERY. They charge a lot more than advertised and don’t deliver intil past the time you requested. They’re the. PREDATOR flower delivery!

Flowers never delivered. They are ignoring my emails and won’t refund me. Will never use this company again

For ordering flowers literally last minute they did an excellent job!! The only complaint I have is I ordered a box of chocolates too and was charged for them but they were never delivered. Other than that the flowers are gorgeous!!

I ordered flowers on a thursday to be delivered on friday as they said would be done. Friday no flowers, they said they wouldn't deliver over the weekend. It is now tuesday & still no flowers. DO NOT USE THIS COMPANY. Complete fraud.

planned ahead and ordered balloons for daughter's birthday. This company waited too late in the day on her birthday to let me know the florist they contracted it out to did not have any balloons and wanted to substitute flowers, but they waited too late to notify me and could not guarantee she would get them on her birthday. Then what's the point? I recommend googling an actual florist in the city you need delivery for and ordering thru them, AN ACTUAL FLORIST

I used this service because it was supposed to be same day delivery, 36 hours later the delivery was never made. I called the first afternoon and spoke to customer service and they apologized. Told me they were going to put me on a brief hold to check on what happened. 15 minutes later they disconnected me. I called back and same spill brief hold and then they offered me an upgrade. How do you upgrade something you never got! This service is absolutely terrible and I hope I get my refund.

I’m so upset , I paid for same day delivery and it never showed up , I called them that night at 7pm and the male that answered the phone said they would upgrade my flowers and have it delivered first thing in the morning … it’s now 11am and I have called back since they weren’t delivered at 9am like promised .. this male was rude , kept talking over and said nope it’s on track to be delivered from 9am till 6pm I said no that’s not correct it’s not on track it was to be at my house yesterday and then today and 9am and still not at my home he said oh ok and didn’t care . They won’t give me a refund and I spent a lot of money of flowers I could have bought from grocery store for a quarter of the price

Zero start. DO NOT ORDER FROM THIS COMPANY. My dying mother never received her flowers on her Birthday and they didn't refund me nor provide much help. I ordered on 7/26/21 and set the delivery date for 7/30/21. It is now 8/1 and still no flowers. They said they could try to get the flowers to her next week, maybe 8/2 or 8/3. I don't even know if she will be alive next week, I explained this to a Supervisor and she didn't seem to care, zero sympathy, zero emotion. This is a company that does not care about their customers. I was on the phone with them for the past 3 days, this time the conversation took over 35 minutes, and I got nowhere. They offered partial refunds, but what does that matter in this situation? My mom received no gifts on her birthday and I can't physically see her because of COVID. This company should go out of business. What if this had been for a funeral? I can imagine their response now: "Oh sorry, we will send an apology letter to the funeral home with upgraded flowers". No thanks. Stick to 1-800Flowers, I have never had an issue with them. No amount of upgrades or refunds can repair the damage, pain and suffering that was caused by using this company.