Send FlowersReviews of sendflowers.com

Absolutely horrible. I spent $85 for nothing. it was embarrassing seeing the boutique that was sent

Do not order from this company. You get horrible service and no customer support. I ordered flowers for the same day delivery (Monday) and I received confirmation they were delivered when they never were. Flowers were not delivered the next day (Tuesday) so I sent an email inquiring about it. No reply. I called the next day (Wednesday) and I was told it was going to be processed right away yet still no flowers were delivered. I emailed the next day (Thursday) to every address I could find and did get a email in return but no call and no flowers. It is now four days later and still no flowers were delivered. I will be demanding a refund.

I wish I had read the reviews first! I paid £12 extra to have my flowers delivered by 11am for a funeral and requested them before 10 am. They delivered the day before which meant at the funeral they were wilted and pathetic looking. Emailed twice but of course no response. Do not touch this company!

I purchased the balloon bouquet with a basket of candy and 2 balloons, (I paid extra for 3 more balloons) advertised on their website with premium (Hershey, Reeses, Milky Way, ext.) "regular' sized candy bars to be sent to my daughter on her birthday. First, the delivery did not get to her until 6pm although I received a "delivered" email at 5pm which put me in a panic thinking it had been delivered to the wrong address But the worst part was what my daughter received...the bouquet basket was a plastic bucket with ALL miniature size candies packets you can buy in the dollar store. I read their disclaimer on substitutions but I paid $100 for a plastic bucket of candy that was worth maybe $20?? What a rip off!! I will never use this company again and DO NOT recommend.

Ordered flowers for a sick friend. Was listed as a Capital One venture card cash back promotion. Order was easy enough and delivery was to be the next day. The flowers were never delivered. I emailed their customer service numerous times and they would immediately apologize profusely and then promise to get the local florist to deliver. One employee confirmed delivery to the correct address but my friend never received it. Just was NEVER DELIVERED. Now I am waiting for a refund. Next time I will go with the companies I typically use because this company was no cheaper. My order was $56.07 for a dozen roses in a vase. That is about what I pay for the same thing with ProFlowers or 800-Flowers. Very disappointed.

DO NOT USE. I spent forever searching online for a florist who could deliver a simple plant to a funeral home before a funeral service the next day. SendFlowers said I could have a same day delivery if I ordered by 3 p.m. local time. I ordered a simple mums plant, paying an extra $2.99 for same day. A little while after my order, I received an email notification that my order could not be delivered until the next day. I replied astounded that no florist in the area could manage a simple pot of mums that day and asked if they could be delivered before 9 a.m. the following day to the funeral home so that the mums could be taken by the funeral home to only memorial service at graveside being held at 11 a.m. I was assured that before 9 a.m. to the funeral home would occur and that I would receive an email notification when delivered. Only positive point: I was refunded the same day delivery fee of $2.99 after I pointed out to customer service. By 1:30 the next day, I had not received an email confirmation of delivery so emailed customer service. I received an email about 2:30 saying the mums had been delivered, with no time given, so I contacted Customer Service again. My mums were delivered to the funeral home at 2:30, 3.5 hours after the memorial service and after the family had any reason to ever go to the funeral home. I paid $70 for a container of mums I could've gotten at the grocery store for less than $8, which did not make it to the memorial service where all family members would be gathered and could see the mums, and I guess will require a family member to make a trip to the funeral home to pick them up. I wish I had searched for reviews of SendFlowers before using. Never again!!!

NEVER ORDER FROM HERE!! I ordered 6mylar “happy birthday” balloons and they shoumd be ashamed of what they deleivered. 4 of the balloons had the letters HB written by a child in gold glitter glue!!! The site guarantees 100% satisfaction, but when i complained and asked for my money back, they inly refunded me 30%! SHAME ON YOU!!

WARNING!!! THIS COMPANY IS A SCAM!! I ordered two separate flower arrangements for friend that were ill. One was same day delivery, the other next day. The flowers weren't delivered, and they offered me some bogus offer of 20% off the orders. I said no, I want a full refund. All I got was $7.39 off an order totalling $68.00 times two. This is a scam, a bogus online thief. In a chat they don't even spell words correctly. Now I'm out $136.00. I'll have to dispute this with my credit card company. STAY AWAY FROM THEM!!!!!