Send FlowersReviews of sendflowers.com

NEVER RECEIVED! Use a different florist!!!Ordered funeral casket spray to go on top of casket and NEVER received it. Order was placed 5 days ahead of time to be delivered one day before the funeral to make sure of arrival to the funeral home. We has a funeral with no flowers. Already a sad day but this made it so much more worst!!!

This was THE worst flower order I have ever had. I placed an order a week out. The day AFTER it was due to be delivered, I received notice that it would not be delivered on time and was rescheduled for 4 days later. On the new date, at 5pm, I received an email that again it would not be able to be delivered on time. I called in the morning to find out the status, only to be asked if I would like them to call the florist for delivery THAT day. When I pointed out that it was now a week late, she offered me 20% back (which I never did receive.) I received no shipping nor delivery confirmation, so called again the next day. The florist was unable to fulfill that order, would I like them to call another, I agreed. Again, no confirmation whatsoever. I had to call again the next morning. Again, I was told the florist was again unable to fulfill that order. I did cancel that time. The only good thing I will say is that my refund was processed quickly.

Horrible customer service. Paid extra to make sure my elderly Aunt would get birthday flowers on her birthday. That was days ago, still don't know if she'll get anything or when. I've contacted them multiple X's a day only response is they are contact with florist. ???? If this is because of COVID or worker shortage or whatever than just tell people that or put something on your website. Use someone, anyone else!

If I could make the review negative I would. Did not deliver flowers on the day they were supposed to. Never told me they would not be delivered. We will see if they arrive today as promised

Delivered nothing, tried to keep payment . I remembered this experience one before as well. Blatant fraud seems to me.

Horrible - do NOT use. What I ordered was NOT what was re wives and was just a basic bouquet. The vase was nothing like what I ordered either. I call and what do they give me….a $15.00 gift certificate and I spent well over $50. Customer service is HORRIBLE. Stay away!!!!!

I sent flowers to a friend who recently had a baby. I paid extra to have them delivered on a Sunday. The bouquet was to have red roses, pink carnations, and white daisies. The price was reasonable and there was a discount code of $8.00. Once all the charges were added up, the $31.00 bouquet cost over $50. When it arrive, there was one red rose, no carnations, no daisies the space was filled with something that looked like gladiolas and some white mums and greenery. I called and spoke to a customer service person who seemed to have some trouble understanding me. He kept offering me a discount on another purchase. I kept insisting they send what I ordered, finally he said they would,"get a fresh one out right away." When I asked for confirmation number he said it would be on an email that I would receive immediately. Never got email, never got second set of flowers. Go someplace legitimate.

I ordered flowers for my daughter's birthday. I had them delivered to her job. The flowers that I ordered were red and white Christmas flowers. The arrangement she received was totally the opposite. I called the company because I was disappointed and they offered to resend another one with the correct order and upgrade to deluxe. They offered to send her an apology along with the arrangement the following day after I called. Around 4 the delivery day, I received an email stating that they weren't re sending the flower and I would receive a 50% discount of $19.82,:I paid a total of 73.02 for the flower. I called them back and only got an apology and the rep said the fees were not discounted. I or any of my friends or family members will be ordering from this company again. The customer service is horrible and the company lied. I'm completely disappointed. I wish I could show the pictures.