Send FlowersReviews of sendflowers.com

I see all the bad reviews but my experience was very good. I went online day before Valentines. It showed what options were and were not available. I went with florist choice, no vase, and a nice bouquet with a vase was delivered mid-day. Overall I thought a good value against other options.

DO NOT USE THESE PEOPLE!!! Ordered flowers for my wife and like many other people they never showed up. instead she got a stuffed teddy. Emailed them and again like many people have not heard back. wont be using them again and advise you buy elsewhere.

I ordered a vase of flowers on the 13th of Feb to be delivered to my partner on the 14th of Feb but the order was not delivered to her. I called the contact number afterwards and after being on hold for 20 minutes, they finally told me “they didn’t know why” it wasn’t delivered and that it would be delivered tommorow. They did however, give me a 30% refund on my order for the inconvenience caused but it will be worth nothing if my order isn’t delivered tommorow and if the flowers don’t look fresh. I will post a follow up review tommorow after I know the status of my order. - A

We ordered a next day delivery arrangement with vase and added Get Well balloons. My mother-in-law was in the ER for 4 days straight and couldn’t get flowers delivered there. My father in law was going back and forth to their home located nearby and in a residential neighborhood located near a decent amount of commerce, a large high school and a few large subdivisions. The driver claimed she couldn’t find the house even though there are only 3 properties located on their road, it is off a well-traveled main road and is easily mapped via Google Maps and Apple Maps. The delivery person also claimed she didn’t speak or understand English well when my father-in-law tried to call her. My question of course is why wasn’t the driver using google translate or a similar app or even text which can auto translate. The driver decided it was ok in the FL weather and heat to leave the flowers down the side of a road unattended for anyone traveling down the main road to take. A neighbor snapped a pic to send to the other neighbors to see if someone was missing an order, if an order was stolen or if someone died since people sometimes leave roadside memorials when a person dies there. In short if you want your flowers to make it the amount you pay for delivery wont matter and they will likely be left to get stolen or ruined. In short the flowers never made it and when I contacted the company I got multiple auto replies they have ready for this type of situation it happens so often. They had the nerve to say they would refund 20% of the order total so like $9.00 for flowers that never made it in the middle of a family medical emergency. They are the worst. Total scam company. This company needs to be put out of business.

I ordered Valentine's Day flowers with a baloon to my wife's work. She obviously didn't receiver the flowers, but I cannot get a hold of anyone on the phone or chat. This company (if it is even a legit company) should never be used. I know I will never use them again. Part my fault because I didn't review this company before the order. That will never happen again either. Please do not use this company. Major Scam!!!!!

I didn't read any of the reviews until I had already made my purchase for same day delivery for Valentine's day and I began to get a little nervous. The flowers arrived the day they were supposed to and my wife loved them. My experience at least for this first time was a good one.

Worse than horrible. If 0 stars was an option that is what they would get. I paid for a guaranteed delivery on February 8th to surprise my mom for her birthday. Today is February 9th and they still have not been delivered. When you call customer service you get nothing but excuses. I will NEVER use or endorse this company again. There are much better options online. Shop around!

Avoid this company at all cost. I wish I had checked Trust Pilot first as see nothing but bad reviews. They were appalling! I ordered flowers 1 1/2 weeks in advance for my mother's 99th birthday! They never came the appointed day (a Saturday). I called their service department and the excuse was a local florist wasn't open on the weekend. In fact, the shop that finally delivered two days late had been open all weekend, as my sister checked! Despite Send Flowers' promise to upgrade the bouquet to compensate, what arrived -- late -- was nothing like what I had ordered and definitely not an upgrade. When I initially complained they agreed to drop the cost and send a "premium" bouquet, but clearly they didn't follow up . They sent simple, uninteresting flowers. The worst is my dear mother didn't have them on her birthday. I agree with the customer who wrote this company is a sham. A very regrettable experience and how shameful, given the gift was to celebrate the life of a 99-year-old!