Leti C.
Don't trust their monitoring company
need to add to the long list of bad reviews. Purchased system about 5 years ago from Semper Solaris. Worked fine till about 2months ago we received an mail from solar edge to inform us that the inverter is not working and we need to confirm address so they can send us item, as soon as I receive item to let them know so they can schedule installation. So I did! SUNNOVA scheduled my appointment for 11/21 at 1:32 pm 4 days ago. Today here I am, took day off from everything waiting for them, when at 10am I received a new email saying that my appointment is scheduled for 11/27 @ 9:43am. I called everyone and sent email to solar edge, they do not know what is going on and can't promise someone will come today.. I calked Semper Solaris, who had the guts to tell me that I SHOULD CK SYSTEM WEEKLY!!!! really? You pay for service but you need to do the work? 1 MONTH TO SEE THAT INVERTER IS NOT WORKING???? REALLY?? Really upsetting, but I see a lot of people here have similar issues.. Is SEMPER SOLARIS a SCAM?????? If they would be a reputable company they won't rely on scam monitoring company....




