Sell My Cell PhonesReviews of sellmycellphones.com

Response from Sell My Cell PhonesNov 4, 2020

Hi, I am really sorry to hear that you haven't received payment on your order from the buyer yet. I have just got in touch with the buyer in regards to it and asked them to update you (and us) in regards to receiving your device and issuing your payment. They should be in touch with you or I shortly and we should be able to get the matter resolved ASAP. Sorry for the distress this may have caused you. Once it is resolved, it would be great if you could update your Trustpilot review to reflect that we were able to help resolve the matter., Kind regards Belle Customer Support ----------------------------- Update 20th January 2021 Unfortunately, despite our best efforts we have been unable to contact Vince Marcus, the owner of GoNerdzy and the website is no longer active. We have seen a report online that a new website has been set up by the owner called https://buybackgadget.com/ that is also now gaining bad reviews. We advise all users not to sell through https://buybackgadget.com/. Sorry that we couldn't help further. Kind regards Belle Customer Support

Response from Sell My Cell PhonesJan 23, 2020

Dear Tasha, Thank you for your review and your email regarding the issues you have experienced with BongBongTec. As stated in my email to you, we no longer partner with this buyer and users of our website haven't been able to sell to them since we removed them from our pricing tables on the 25th November, so you must have sold to them directly on the 4th December. I'd therefore ask that you remove the review from our profile and re-post it on BingBongTecs own profile here https://www.trustpilot.com/review/bingbongtec.com . As per my email, we will be happy to speak to BingBongTec on your behalf once we receive the additional order details from you to try to help resolve the matter. Kind regards Belle Customer Support UPDATE: As stated previously, you didn't sell through our website. Despite this, we contacted you to offer our assistance but you didn't respond to our Trustpilot 'find reviewer' message nor our email directly to you. We are glad that the matter seems to have been fully resolved and you received your money from the buyer.