Melinda
They ignored my requests for help
They ignored my requests for help. It was a mistake to trust them. Once you mail your item it's over, no help. Having a business ghost you is a miserable experience. I should never have mailed them my laptop.
Response from SellaGadgetMay 17, 2018
Thank you for your feedback! Looking at your device, it seems you selected "Accept The Price" before check out. This selection means you accept the low to high range quote for your item, and once the inspection is complete, your payout is sent immediately. Our Inspection Department found your device was password locked, which affected your payout. Unfortunately, when you select "Accept The Price" the process is automated once our inspectors are done appraising your item. It seems you never reached out to our Inspection Department with your requests for help once they informed you of the final trade-in-value. We're sorry to hear you were dissatisfied.