Select Saunas Reviews | Read Customer Reviews of selectsaunas.com

Select SaunasReviews of selectsaunas.com

4.3219 reviews
Wellness & Spa
312 West 2nd St. #3439, Casper, Wyoming

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Select Saunas

About Select Saunas

Select Saunas is your go-to online retail store for saunas, heaters, and sauna accessories. We offer a hand-picked selection of quality saunas to make your home spa dreams come true. Fantastic customer service, every step of the way – from pre-purchase to post-delivery, as well as remarkable products is what we pride ourselves upon. All purchases include the original manufacturer’s warranty for your peace of mind. We know shopping for a sauna can be an overwhelming and time-consuming process, which is why we're here to answer all your sauna questions and help get the best for you – our goal is to ensure the total success and ease of your home sauna purchase!

Select Saunas (selectsaunas.com) has 219 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: selectsaunas.com
Website: selectsaunas.com
Category: Wellness & Spa
Location: Casper, Wyoming
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Select Saunas reviews

Showing 10 reviews with 3 stars · Clear filters

daniel
Apr 3, 2024
I ordered the Barcelona at the end of…
I ordered the Barcelona at the end of February. On their website it said shipping in Mid March. Its April and still no word on the sauna. Tried to email, call and live chat with no response. Finally had to file a dispute with the credit card company to get a response. Representative replied that they have trouble with their phone lines. But I tried every way possible to contact them. Saw this excuse used with another customer. If it is the case, why not just use a dedicated cell for business use? Finally got word the item was shipped on 4/5
Response from Select SaunasApr 3, 2024
Hey Daniel, There were some unforeseen delays in the restock of the Barcelona, which resulted in the containers arriving portside about 2 weeks later than anticipated. We do apologize. It is back in stock as of early this week and your order is shipping tomorrow, 4/4. The tracking number will be with you by Friday at the latest. I have responded to your inquiries privately. I do apologize for the delay in those, as we were having some technical issues with our phone line. All is back to normal again, and you can expect us available 10 AM-4 PM M-F MT. Thank you for your patience, Daniel! Chris, Owner
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Christopher W.
Aug 20, 2023
no communication from company hard to deal with
took forever to get product
Response from Select SaunasAug 20, 2023
Hey Chris, thank you for the review. I'm sorry to hear you could've been happier with your experience with us. The lead time on the Linear 16 was specified and confirmed with you before we placed the order from Harvia from Finland. The overseas freight to our distributors warehouse is non-trackable, with only an estimated arrival date which is oftentimes quite unpredictable, unfortunately. With that being said, I'm glad that your stove arrived safe and sound, even if it did so later than sooner.
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