Select Auto ProtectReviews of selectautoprotect.com

Bought our policy with my wife's used Cadillac as the dealer policy was 3x as much. Come to find out, the coverage were were promised was a total lie. They cover really nothing and will deny each and every claim, making you pay out of pocket. The customer service is unhelpful and rude. The company should not be in business. We called prior to service, explained everything we were having issues with, and they directed us to the dealer. Upon denying the claim, the dealer then informed us we owed almost $500 in diagnostic fees and still had to fix the car for about $2700- this was a radiator and car computer issue. When you then try to cancel, they add a lot of fees and say well you used your coverage for a denied claim. AVOID THIS COMPANY

Refused to honor warranty contract. Failed to communicate or provide any explanation for denial of claim. All contract conditions were met and vehicle was running perfectly up until time of break down and vehicle had to be towed. Refused to put anything in writing regarding denial of claim and have not provided me with vehicle inspection report.

Thank you Matt, for making things easy and easy to understand.

I would strongly discourage anyone from dealing with this company. I was misled by the sales person; I believe that my claim was very obvious and it was denied; despite many calls no one returns my calls. This is in sharp contrast when I purchased the warranty and the call backs were almost immediate. Based on my experience, I question if the 5 star reviews are legit.

Do not waste your money. I’m in the process of filing a claim with my bank. They keep giving me the run around n avoiding my phone calls

DO NOT GET THIS!!! Did not cover the repair and made it worse by having the shop take engine apart to "inspect" only to claim that is it my fault for reading some technical bulletin that was not even shown to me. Will be cancelling and fighting to get money back, since the shop is asking for over 1.5k for taking engine apart and putting it together. This should be criminal conduct on the part Select Auto. Adding to reply of the Select Auto Protect response: You have my contact and you can call me. Also, I already send a cancellation notice to you and have not heard anything in over 72hours. Sent a 2nd request. Yesterday June 14th 2023. June 15th received a call that if I cancell I would be given back 132usd. I am abt 14k miles into 75k mile "warranty" and abt 1.5 year into 5 year. Return was supposed to pro rated if I cancel as according to agreement. Also when I questioned the amount I was told that I would have to agree to amount and cancellation and then I could argue for higher amount of return. As of June 23rd 2023: Two email send asking about my refund. No reply. As of July 6th, 2023: No resolution, at all. Pretends by sending an email saying "we were trying to reach you". DO NOT BUY THIS! STAY AWAY.

Stop don't even think about spending your money with this company it's a scam Adam Rothstein was the sales agent that sold me my policy he was like when BB King played his guitar so I bit for so they told me that they didn't cover oil changes and cosmetic situations well I told him okay because they've been with a company and I had a bad experience he advised me that I wouldn't have that experience with select Car Coverage from his company my cars in the shop and the service agent just called me and asked me did Adam call me or the warranty department from select Car Coverage warranty so I got in touch with them and they're saying they don't cover O2 sensors for Mercedes-Benz that's not cosmetic and so here I go with a second round of a scam I finally got in touch with someone and they said he going to see what he can do about cancellation and call me back but he didn't say one word about the money that I don't spend so far from him over the last year so do not go with this company it's another scam company do not go with it

I bought into Select Auto Protect expecting to get the coverage in their contract. Not the case: My torque converter went out. The transmission took it out to diagnose and then after @ a week Select sent out someone to check it. My repair was denied because the transmission shop had already taken it out. This is not what I paid for and mean while the shop had to tie up their equipment and parking to wait for the rep to check it out. cancel!!!!!