SEE WIGReviews of seewig.com

Response from SEE WIGAug 10, 2026

Thank you for your honest feedback - we're really glad to hear that you love the quality and feel of our k tip extensions! We completely understand your frustration with the shipping time. We sincerely apologize for the delay. This carrier's performance has not met our standards. So we've already made the decision to end our partnership with them and are now switching to a more reliable carrier to ensure faster deliveries for our customers going forward. We truly appreciate your patience and support, and we hope to serve you better next time. If you have any further questions, feel free to reach out. Sincerely, Eunice from SEE WIG Customer Service Team [email protected] https://seewig.com

Response from SEE WIGNov 4, 2025

Hi Laura, Thank you for your feedback, and please accept our sincerest apologies that the hair did not meet your expectations. We want to assure you that we stand firmly behind the quality of our products. The #Purple Braiding Hair you purchased is indeed made from 100% human hair, and we do not sell synthetic hair. To help us understand and address your concern, could you please provide more details or perhaps some photos showing why you believe it is not human hair? You can send them directly to [email protected]. This will allow our quality team to investigate thoroughly. Furthermore, while our standard product is high-quality Remy human hair, we also offer premium custom orders for higher-grade hair like Super Double Drawn or Virgin Human Hair, which have a different look and feel. We are committed to your satisfaction and are happy to help resolve this matter. Please reach out to us at your convenience. Thank you! Lisa from SEE WIG Customer Service Team [email protected] https://seewig.com