Secure The BagReviews of securethebag.com

Response from Secure The BagApr 9, 2023

Dear Codie Suggs, Congratulations on your progress with our firm! It's always great to hear about positive experiences with customer support, and we're glad to hear that you're excited about the opportunity to become a funded trader. Your dedication and hard work in completing phase 1 are a testament to your skills and commitment to trading. We wish you the best of luck in your upcoming evaluation and hope you continue to have a positive experience with the prop firm. Keep up the good work! Best regards, Secure The Bag Support Team

Response from Secure The BagApr 4, 2023

Dear Melvin Erscamilla, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with our prop firm. We take pride in providing excellent customer service and we are happy to know that we were able to help you with everything you needed, answer your questions, and treat you with respect and professionalism. We appreciate your business and look forward to working with you in the future. Please don't hesitate to reach out if you need any further assistance. Best regards, Secure The Bag Support Team

Response from Secure The BagApr 4, 2023

Dear Eratikk Menace, We are sorry to hear about your negative experience with our prop firm. We understand how frustrating it can be to encounter delays in the process, especially after having successfully completed phases 1 and 2. We would like to inform you that we are currently processing our KYC verification manually, as we are not yet up and running on Sumsub. We apologize for any inconvenience this may have caused you. Please be assured that our team is working around the clock to service all of our traders who have completed phase 2 of the challenge. We apologize for any miscommunication regarding the timeline for sending you the necessary documents to sign. Rest assured that we are doing everything we can to resolve this issue as soon as possible. If you require any further assistance while we manually approve our funded traders, please don't hesitate to reach out to our support team, and we will do our best to assist you. Thank you for your patience and understanding. We hope to regain your trust and continue to provide you with a positive trading experience. Best regards, Secure The Bag Support Team

Response from Secure The BagApr 4, 2023

Dear Emmanuel Ibrahim, Thank you for taking the time to leave a review. We apologize for any inconvenience you may have experienced while trying to access your dashboard. We would like to inform you that the login credentials for the website are different from the login credentials for the dashboard. After purchasing a challenge from our site, you should have received a welcome email that contains instructions and credentials that will allow you to access the dashboard. If you are still having trouble accessing the dashboard, please don't hesitate to contact our support team, who are always available to assist you. We appreciate your trust in Swaggy and the team, and we assure you that we are doing everything possible to ensure that your experience with us is seamless and efficient. Thank you for your patience and understanding. Best regards, Secure The Bag Support Team

Response from Secure The BagApr 4, 2023

Dear Ackeem Kipp, Thank you for taking the time to leave us a review and for recommending our prop firm! We're delighted to hear that you found our challenge process to be straightforward and that you received great support throughout. We pride ourselves on offering a supportive environment to help our traders succeed, and it's great to know that we were able to meet your expectations. We're also thrilled to hear that you found our profit split opportunity exciting, we are proud to be higher than other prop firms out there at the moment. We constantly strive to provide our traders with the best opportunities to succeed, and we're glad that you've found our program to be beneficial. Thanks again for choosing our prop firm, and we appreciate your recommendation. If you have any questions or need any further assistance, please don't hesitate to reach out to us. Best regards, Secure The Bag Support Team

Response from Secure The BagApr 4, 2023

Dear Mathew Luo, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our prop firm. We appreciate your business and look forward to continuing to work with you in the future. -Secure The Bag Support Team

Response from Secure The BagApr 4, 2023

Dear JJ, We're delighted to hear that you found our support team to be helpful and that you had a positive experience with our prop firm. Thank you for the 5-star review and for choosing our company. Please don't hesitate to reach out if you need any further assistance. -Secure The Bag Support Team

Response from Secure The BagApr 4, 2023

Dear Jared Adams, Providing excellent customer service is a top priority for us, and we're glad that we were able to meet your expectations. Thank you for the 5-star review and for choosing our company. We appreciate your kind words about Swaggy and are pleased to hear that they are known to be the real deal. Our traders' success is our top priority, and we're happy to have such talented and dedicated leaders like Swaggy who help us achieve that goal. Thank you again for choosing our prop firm, and we look forward to continuing to work with you in the future. If you have any questions or need any further assistance, please don't hesitate to reach out to us. -Secure The Bag Support Team